Pharmaceutical Sales Representative - Diabetes - Asheville

Reporting to the Regional Business Director (RBD), the Territory Business Representative/Manager will develop and execute plans to exceed growth targets and business objectives in the assigned territory, aligned with Xeris’ corporate goals.

Responsibilities

• Utilize a consultative sales approach to create action-oriented, compliant conversations that lead to customer awareness, understanding, and behavior change.
• Educate healthcare providers on guideline recommendations with clinical evidence and the importance of preventive, risk-mitigating strategies.
• Create and sustain behavior change by enhancing workflows that proactively identify patients at risk, support continuity of care, and ensure patients receive prescribed therapies.
• Demonstrate grit and resilience throughout the sales cycle by uncovering and solving objections that limit at-risk patients’ access to therapy.
• Build comprehensive account relationships that extend beyond the healthcare practitioner to include all individuals who influence patient care and prescription fulfillment.
• Establish, develop, and maintain collaborative partnerships that drive patient-centered results with physicians, advanced practice providers, nurses, pharmacists, diabetes educators, office personnel, healthcare systems, and other key stakeholders.
• Partner with office staff to improve patient access and prescription conversion.
• Identify and address reimbursement, access, and treatment barriers that may impact patient outcomes.
• Coordinate multiple customer touchpoints to support long-term growth and performance.
• Partner with Marketing, Training, Market Access, and Commercial Operations to improve utilization of company resources for impactful customer engagements.
• Collaborate with Regional Business Directors and peers to share best practices and implement strategic initiatives.
• Contribute market intelligence and customer insights to support organizational growth and strategic decision-making.
• Represent the organization professionally and ethically to internal and external stakeholders, championing the company’s mission and vision.
• Maintain compliance with all company policies, industry regulations, and healthcare laws.
• Demonstrate accountability for personal development and continuously seek opportunities to improve effectiveness and performance.
• Embrace coaching and feedback while exhibiting a growth mindset and commitment to excellence.
• Actively contribute to a positive, collaborative, and high-performing culture.

Requirements

• Bachelor's degree.
• TBR: minimum of 2 years of successful sales experience in pharmaceutical, biotechnology, medical device, healthcare, clinical, or business-to-business sales environments where sales are a direct result of workflow implementation.
• TBM: minimum of 5 years of successful sales experience in pharmaceutical, biotechnology, medical device, healthcare, clinical, or business-to-business sales environments where sales are a direct result of workflow implementation.
• Demonstrated history of exceeding sales objectives with specific examples of how behavior change was achieved through accountability, implementation, and investment across multiple stakeholders.
• Strong consultative selling and account management skills.
• Ability to influence customer behavior and create urgency that drives action.
• Strong business planning, territory management, and analytical skills.
• Ability to navigate complex healthcare systems and multi-layered accounts.
• Ability to identify barriers and develop creative solutions that improve business outcomes.
• Valid U.S. state-issued driver’s license.
• Willingness to travel by vehicle and airline as necessary to fulfill obligations.
• Must be able to work in assigned territory, five (5) days per week to call on customers, attend meetings, and participate in other business-related activities.
• Position may require periodic evening and weekend work.

Pay

The anticipated base salary range for this position is $85,000-$140,000. Starting pay is determined based on role, job-related knowledge, skills, experience, education, internal equity, market data, and location.

Field Sales role employees are eligible for a quarterly commission structure. Employees are also eligible for equity or long-term incentive awards, where applicable.

Benefits

• Comprehensive benefits package including paid time off, various health, vision, and dental insurance options, and 401(k) retirement benefits.
• Non-Sales role employees are eligible for an annual bonus.