Pharma Support Services Specialist

%3Cp%3E%3Cb%3EExtraordinary+Careers.+Endless+Possibilities.%3C%2Fb%3E%3C%2Fp%3E%3Cp%3E%3Cb%3EWith+the+nation%E2%80%99s+largest+home+infusion+provider%2C+there+is+no+limit+to+the+growth+of+your+career.%3C%2Fb%3E%3C%2Fp%3E%3Cp%3E%C2%A0Option+Care+Health%2C+Inc.+is+the+largest+independent+home+and+alternate+site+infusion+services+provider+in+the+United+States.+With+over+8%2C000+team+members+including+5%2C000+clinicians%2C+we+work+compassionately+to+elevate+standards+of+care+for+patients+with+acute+and+chronic+conditions+in+all+50+states.+Through+our+clinical+leadership%2C+expertise+and+national+scale%2C+Option+Care+Health+is+re-imagining+the+infusion+care+experience+for+patients%2C+customers+and+team+members.%3C%2Fp%3E%3Cp%3EJoin+a+company+that+is+taking+action+to+develop+an+inclusive%2C+respectful%2C+engaging+and+rewarding+culture+for+all+team+members.+At+Option+Care+Health+your+voice+is+heard%2C+your+work+is+valued%2C+and+you%E2%80%99re+empowered+to+grow.+Cultivating+a+team+with+a+variety+of+talents%2C+backgrounds+and+perspectives+makes+us+stronger%2C+innovative%2C+and+more+impactful.+Our+organization+requires+extraordinary+people+to+provide+extraordinary+care%2C+so+we+are+investing+in+a+culture+that+attracts%2C+hires+and+retains+the+best+and+brightest+talent+in+healthcare.%3C%2Fp%3E%3Cp+style%3D%22text-align%3Aleft%22%3E%3Cu%3E%3Cb%3EJob+Description+Summary%3A%3C%2Fb%3E%3C%2Fu%3E%3C%2Fp%3EThe+Specialist%2C+Pharma+Support+Services+serves+as+the+designated+representative+on+their+assigned+program%28s%29+to+ensure+delivery+of+the+referral+management+process+to+their+external+partners.+The+Specialist+collaborates+with+the+Clinical+Product+Support+Team+to+ensure+an+understanding+of+assigned+program%28s%29+and+contracted+requirements.+The+Specialist+will+be+accountable+for+referral+service+delivery+as+contracted.+The+Specialist+will+be+measured+on+success+in+delivering+per+contracted+KPI+metrics+and+accurate+and+timely+data+collection%2Freporting+for+program%28s%29.+The+Specialist+of+Pharma+Support+Services+will+be+responsible+for+maintaining+a+positive+relationship+with+pharma%2C+HUB%2C+and+internal+and+external+operational%2C+sales%2C+and+patient+registration+teams.%3Cp+style%3D%22text-align%3Aleft%22%3E%3Cu%3E%3Cb%3EJob+Description%3A%3C%2Fb%3E%3C%2Fu%3E+%E2%80%8B%3C%2Fp%3E%3Cp+style%3D%22text-align%3Ainherit%22%3E%3C%2Fp%3E%3Cp+style%3D%22text-align%3Ainherit%22%3E%3C%2Fp%3E%3Cp%3E%3Cu%3E%3Cb%3EJob+Responsibilities+%3C%2Fb%3E%3C%2Fu%3E%28listed+in+order+of+importance+and%2For+time+spent%29%3C%2Fp%3E%3Cul%3E%3Cli%3EThe+Specialist+will+communicate+on+a+regular+basis+with+their+assigned+program%28s%29+representatives+to+provide+necessary+referral+coordination+updates.+The+Specialist+will+work+alongside+local%2Finternal+operational+partners%2C+to+drive+implementation+and+coordination+of+the+assigned+referrals.+This+role+requires+daily+communication+with+patients%2C+providers%2C+and+assistance+programs+to+support+coordination+and+execution+to+contract+obligations+and+overall+patient+satisfaction.%3C%2Fli%3E%3Cli%3EThe+Specialist+will+communicate+regularly+with+their+assigned+program%28s%29+representatives+to+provide+necessary+referral+coordination+updates.+The+Specialist+will+work+alongside+local%2Finternal+operational+partners+to+drive+implementation+and+coordination+of+the+assigned+referrals.%3C%2Fli%3E%3Cli%3EThe+Specialist+will+have+daily+communication+with+patients%2C+providers%2C+and+assistance+programs+to+support+the+coordination+and+execution+to+contract+obligations+and+overall+patient+satisfaction.%3C%2Fli%3E%3Cli%3EThe+Specialist+will+follow+up+with+stakeholders+to+ensure+assigned+tasks+are+completed+and+initiate+data%2Finformation+collection+and+entry.+Collects+information+relative+to+Program%28s%29+and+reports+according+to+Program+requirements.%3C%2Fli%3E%3Cli%3EParticipates+in+business+review+presentations%2Fcontractually+agreed+upon+meetings+as+directed+by+our+clients.%3C%2Fli%3E%3Cli%3E%3Cspan%3EAssists+in+developing+related+SOPs%2C+workflow%2C+and+project+plans+for+identified+Program%28s%29.%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0+%3C%2Fspan%3E%3C%2Fli%3E%3C%2Ful%3E%3Cdiv%3E%3C%2Fdiv%3E%3Ch2%3E%3Cb%3E%3Cu%3ESupervisory+Responsibilities%3C%2Fu%3E%3C%2Fb%3E%3C%2Fh2%3E%3Cp%3EDoes+this+position+have+supervisory+responsibilities%3F%3C%2Fp%3E%3Cp%3E%28i.e.+hiring%2C+recommending%2Fapproving+promotions+and+pay+increases%2C+scheduling%2C+performance+reviews%2C+discipline%2C+etc.%29%3C%2Fp%3E%3Cp%3ENo+-+X%C2%A0%C2%A0%C2%A0%C2%A0+%C2%A0%3C%2Fp%3E%3Cp%3E%3Cspan%3EYes%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0+%3C%2Fspan%3E%C2%A0%C2%A0%3C%2Fp%3E%3Cp%3E%3Cu%3E%3Cb%3EBasic+Education+and%2For+Experience+Requirements%3C%2Fb%3E%3C%2Fu%3E%3C%2Fp%3E%3Cul%3E%3Cli%3EHigh+School+Diploma+or+equivalent+is+required.%3C%2Fli%3E%3Cli%3EAt+least+1+years+of+experience+in+a+health+insurance%2C+specialty+pharmacy%2C+patient+registration%2C+or+similar+role+with+external+facing+responsibilities.%3C%2Fli%3E%3C%2Ful%3E%3Cp%3E%3Cu%3E%3Cb%3EBasic+Qualifications+%3C%2Fb%3E%3C%2Fu%3E%3C%2Fp%3E%3Cul%3E%3Cli%3EKnowledge+of+insurances+%28Benefit+Verifications%2FPrior+Authorization%29%2C+in+specialized+pharmacy+therapies+preferred.%3C%2Fli%3E%3Cli%3EMust+be+detail-oriented+and+have+a+high+degree+of+customer+service+focus.%3C%2Fli%3E%3Cli%3EDemonstrate+effective+interpersonal+communication+skills.%3C%2Fli%3E%3Cli%3EAbility+to+work+independently%2C+problem+solve%2C+and+collaborate+with+cross-functional+team+members+and+leadership+across+all+levels+of+the+organization.%3C%2Fli%3E%3Cli%3EProficient+computer+skills+that+include+the+ability+to+effectively+use+the+Microsoft+Office+Suite+tools.%3C%2Fli%3E%3C%2Ful%3E%3Cp%3E%3Cu%3E%3Cb%3EPhysician+Demand+Requirements%3C%2Fb%3E%3C%2Fu%3E%3C%2Fp%3E%3Cul%3E%3Cli%3EMust+be+able+to+work+on+a+personal+computer+or+laptop+computer+for+extended+periods+of+time.%3C%2Fli%3E%3C%2Ful%3E%3Cp%3E%3Cu%3E%3Cb%3EPreferred+Qualifications+%26amp%3B+Interests+%28PQIs%29%3C%2Fb%3E%3C%2Fu%3E%3C%2Fp%3E%3Cul%3E%3Cli%3EOne+year+of+specialty+pharmacy%2C+home+infusions%2C+home+care%2C+or+health+insurance+experience.%3C%2Fli%3E%3C%2Ful%3E%3Cp+style%3D%22text-align%3Ainherit%22%3E%3C%2Fp%3E%3Cp+style%3D%22text-align%3Aleft%22%3EDue+to+state+pay+transparency+laws%2C+the+full+range+for+the+position+is+below%3A%3C%2Fp%3E%3Cp+style%3D%22text-align%3Aleft%22%3ESalary+to+be+determined+by+the+applicant%26%2339%3Bs+education%2C+experience%2C+knowledge%2C+skills%2C+and+abilities%2C+as+well+as+internal+equity+and+alignment+with+market+data.%3C%2Fp%3E%3Cp+style%3D%22text-align%3Ainherit%22%3E%3C%2Fp%3EPay+Range+is+%2426.67-%2444.44%3Cp%3E%3Cb%3EBenefits%3A%3C%2Fb%3E%3C%2Fp%3E%3Cp%3E-Medical%2C+Dental%2C+%26amp%3B+Vision+Insurance%3C%2Fp%3E%3Cp%3E-Paid+Time+off%3C%2Fp%3E%3Cp%3E-Bonding+Time+Off%3C%2Fp%3E%3Cp%3E-401K+Retirement+Savings+Plan+with+Company+Match%3C%2Fp%3E%3Cp%3E-HSA+Company+Match%3C%2Fp%3E%3Cp%3E-Flexible+Spending+Accounts%3C%2Fp%3E%3Cp%3E-Tuition+Reimbursement%3C%2Fp%3E%3Cp%3E-myFlexPay%3C%2Fp%3E%3Cp%3E-Family+Support%3C%2Fp%3E%3Cp%3E-Mental+Health+Services%3C%2Fp%3E%3Cp%3E-Company+Paid+Life+Insurance%3C%2Fp%3E%3Cp%3E-Award%2FRecognition+Programs%3C%2Fp%3E%3Cp+style%3D%22text-align%3Ainherit%22%3E%3C%2Fp%3E%3Cp+style%3D%22text-align%3Aleft%22%3E%3Ci%3EOption+Care+Health+subscribes+to+a+policy+of+equal+employment+opportunity%2C+making+employment+available+without+regard+to+race%2C+color%2C+religion%2C+national+origin%2C+citizenship+status+according+to+the+Immigration+Reform+and+Control+Act+of+1986%2C+sex%2C+sexual+orientation%2C+gender+identity%2C+age%2C+disability%2C+veteran+status%2C+or+genetic+information.%3C%2Fi%3E%3C%2Fp%3E%3Cp+style%3D%22text-align%3Ainherit%22%3E%E2%80%8B%3C%2Fp%3E