PGIM: Residential Mortgage Loan (RML) Transaction Management Associate (Hybrid/Newark, NJ)

About the role

We are seeking a Residential Mortgage Loan (RML) Transaction Management Associate to support the end-to-end execution of whole loan residential mortgage acquisitions, from trade confirmation through funding, closing, collateral delivery, and post-close trailing documentation.

Responsibilities

• Manage the full lifecycle of residential mortgage whole loan transactions, from trade confirmation through funding and trailing documents
• Review and validate trade confirmations, prepare trade allocation recommendations, and funding schedules to ensure alignment with executed terms
• Coordinate with sellers, originators, servicers, trustees, custodians, bailees, internal investment teams, and legal to facilitate timely and accurate closings
• Track and resolve trade breaks, funding discrepancies, settlement issues and trailing documents
• Ensure compliance with transaction-specific requirements, closing timelines, and operational controls
• Bailee, Collateral & Trailing Document Management
• Oversee bailee arrangements, including bailee letters, collateral certification, interim collateral control, and release upon custodial delivery
• Track, review, and reconcile collateral packages (notes, mortgages, assignments, allonges, title policies, etc.)
• Manage trailing document pipelines, including follow-ups, exception tracking, aging analysis, and resolution
• Partner with custodians and other vendors to ensure timely final certification
• Maintain accurate documentation status across internal systems and reporting tools
• Cash Flow, Servicing & Remittance Oversight
• Support onboarding of loans to servicers and loan management platforms
• Perform oversight of monthly remittance and cash flow reconciliations across principal, interest, fees, and advances
• Audit loans for early payoffs or early payment defaults and process repurchase or indemnity payments from sellers
• Validate servicer reporting against expected cash flow models and deal terms
• Identify, investigate, and resolve cash flow discrepancies and servicing exceptions
• Data Management, Reconciliation & Controls
• Review and validate loan-level data at acquisition and throughout the loan lifecycle
• Reconcile data across front-office models (e.g., Aladdin), accounting systems, servicing platforms, custodians, and deal tapes
• QA on periodic data extracts and investor reporting
• Support audit requests, regulatory reporting, and internal controls testing
• Maintain detailed documentation of processes, workflows, and operational controls
• Technology, Automation & Analytics
• Leverage Excel, Power BI, SQL, and other databases to build dashboards and reporting tools that enhance portfolio visibility
• Utilize Microsoft 365 (Excel, SharePoint, Teams, etc.) to streamline workflows and documentation tracking
• Possibly Partner with technology and data teams to improve operational scalability, automation, and system integrations

Requirements

• Bachelor’s degree in Finance, Accounting, Economics, or related field
• 2–5+ years of experience in residential mortgage loan operations, RML transaction management, structured products, or asset management
• Direct experience executing RML purchases (experience on all steps from trade confirmation through closing strongly preferred)
• Hands-on exposure to RML bailments, custodial delivery, and trailing document management
• Strong understanding of mortgage loan cash flows, servicing practices, and collateral requirements
• Advanced Excel skills required; experience with Power BI, SQL, Python, or AI-enabled tools strongly preferred
• Familiarity with Aladdin, loan management platforms, and accounting systems a plus

Qualifications

• Exceptional attention to detail and ownership mindset
• Strong project and transaction management skills
• Ability to manage multiple trades, timelines, and counterparties simultaneously
• An analytical, solutions-oriented approach to problem-solving
• Strong communication skills and comfort working cross-functionally
• Technically curious about automation, AI, and data-driven operations

Skills

• Excel
• Power BI
• SQL
• Python
• AI-enabled tools

Benefits

• Market competitive base salaries
• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave
• 401(k) plan with company match (up to 4%)
• Company-funded pension plan
• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development
• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs
• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service