Pest Control Consultant
About the role
Residential Sales Specialists sell the company's Residential Pest Management Services and Products to new and existing residential customers, while maintaining a customer-focused service to grow the business. This includes assessing customers' needs by performing a needs analysis based on customer concerns using expert knowledge of the company's products and services that result in the sales of the organization's pest control solutions.
Responsibilities
- Assess customers' needs by performing a needs analysis based on customer concerns using expert knowledge of the company's products, services, and certifications.
- Visually inspect homes and businesses for pests, pest harborage, pest entries, etc.
- Sell pest control solutions for residential customers based on assessment findings.
- Collaborate with the customer service center, Inside Sales department, and technicians for increased opportunities.
- Partner with Branch Manager to identify revenue streams with the current base and service specialist engagement.
- Develop proposals for customers to resolve existing pest issues and propose additional enhancements to pest household services.
- Complete home diagrams using Sales CRM and provide to ensure clear understanding of customer home and possible challenges.
- Follow up on past proposals to close sales opportunities.
- Provide expert knowledge to new service installations to ensure the job is completed satisfactorily.
- Complete daily activities and sales performance using the company sales CRM.
Requirements
- High school diploma or equivalent.
- Preferred: Associate's or Technical degree.
- Pest industry certifications are a plus.
- Must have 1 or more years of sales or pest technician experience.
- Preferred: 1–2 years of experience in pest control sales and 2 or more years in a customer service role.
- Must be an effective verbal communicator, with particular emphasis on customer-facing conversations, presentations, and follow-ups.
- Must possess a valid driver’s license from state of residence.
- Travel up to 100% of time within assigned territory(s).
Pay
Base pay range: $15.87–$28.27/hour.
Annual total earning potential after initial training period: $62,300–$108,400/year.
In addition to base pay, a colleague working in this role who has completed training may be eligible to earn additional monetary compensation including overtime, incentive, and/or commission pay. Total annual earning potential may vary based on performance, assigned routes, and achieving Key Performance Indicators (KPIs).
Benefits
- Full-Time Colleagues qualify for benefits starting on day 1 with no waiting period.
- Health benefits including Medical, Dental, Vision, Disability, and Life Insurance.
- 401(k) retirement plan with company-matching contributions.
- Tuition reimbursement benefits (for Full-Time Colleagues).
- Vacation days and sick days.
- Company-paid holidays and floating holidays.
- Professional and personal growth opportunities including training and development programs.
- Work-life balance initiatives with a company mindset that prioritizes health, safety, and flexibility.