Personnel Employment Assistant - New Orleans, LA

Serco is hiring a Personnel Employment Assistant to support the Navy Recruiting Command in Newp. The role is based in New Orleans, LA and pays $17.75/hour plus an additional $5.09/hour for Health and Welfare benefits.

About the role

Serco supports the Navy Recruiting Command by recruiting high-quality candidates from the diverse U.S. population, focusing on productive outcomes through best business practices and maintaining an effective, motivated, integrated active and reserve recruiting force.

Responsibilities

• Prepare personal awards based on an awards template and engrave names and command logos on plaques in accordance with standard operating procedures.
• Answer and direct incoming telephone calls and visitors.
• Schedule and plan meetings/appointments, including conference calls.
• Liaise with staff members, applicants, and the general public on a daily basis.
• Develop and maintain filing systems for applicant files, general correspondence, forms, reports, minutes, and other materials per direction and procedures.
• Assist with distribution, photocopying, faxing, mailing, and preparation of routine correspondence and outgoing materials as needed.
• Coordinate, compile, and maintain data for submission in monthly/quarterly/annual reports.
• Assist with screening, reviewing, and verifying the accuracy of applicant enlistment paperwork and update applicant enlistment documents using secure automated personnel data systems as needed.
• Organize, collect, analyze, and present statistical information related to the tracking of applicants, goal attainment, and marketing analysis for both officer and enlisted programs.
• Prepare reports for Program Managers and higher-level personnel, describing recurring problems, corrective actions taken, and additional time or resources needed to meet recruiting objectives.
• Obtain workload data and track progress in meeting objectives and use of resources via web-based Navy applications and other commercially available web-based programs.

Requirements

• Ability to obtain and maintain a DoD Secret clearance post-employment.
• U.S. citizenship.
• High School Diploma or GED.
• 1 year of relevant/related experience.
• 10% travel required.

Desired Skills

• High proficiency in the entire Microsoft Office 2010 suite (Word, Excel, Outlook, Access, PowerPoint, Visio, SharePoint Workspace).
• Experience editing and formatting documents in accordance with SECNAV awards instruction and Navy Correspondence Manual.

Pay

$17.75/hour plus an additional $5.09/hour for Health and Welfare benefits.

Benefits

Eligible full-time employees receive comprehensive benefits, including:

• Medical, dental, and vision insurance.
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract.
• 401(k) plan with employer matching funds.
• Tuition reimbursement program.
• Life insurance and disability coverage.
• Optional coverages (pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection).
• Birth, adoption, and parental leave benefits.
• Employee Assistance Plan (counseling services).

Part-time employees receive a limited benefits package tailored to their role. Specific benefits depend on contract type, location, hire date, and applicable collective bargaining agreements.