Personnel Employment Assistant - Detroit, MI

Serco supports the Navy Recruiting Command with recruiting the best quality men and women from the diverse population of our country, focusing on productive outcomes through best business practices and maintaining an effective, motivated, integrated active and reserve recruiting force.

About the role

The hourly pay rate for this position is $20.46/hour, plus an additional $5.09/hour for Health and Welfare (H&W) paid toward employment benefits.

Responsibilities

• Provide direct support to program administrators by providing administrative services to type, edit, and distribute a wide variety of correspondence under established guidelines and procedures.
• Prepare personal awards based on an awards template as well as engraving names and command logo on plaques in accordance with standard operating procedures.
• Answer and direct incoming telephone calls and visitors.
• Schedule and plan meetings/appointments as required, including conference calls.
• Liaise with staff members, applicants, and the general public on a daily basis.
• Develop and maintain filing systems for applicant files, general correspondence, forms, reports, minutes, and other materials per direction and procedures.
• Assist with distribution, photocopying, faxing, mailing, and preparation of routine correspondence and outgoing materials as needed.
• Coordinate, compile, and maintain data for submission in monthly/quarterly/annual reports.
• Assist with screening, reviewing, and verifying the accuracy of applicant enlistment paperwork and update applicant enlistment documents using secure automated personnel data systems as needed.
• Organize, collect, analyze, and present statistical information related to the tracking of applicants, goal attainment, and marketing analysis for both officer and enlisted programs.
• Prepare reports for Program Managers and higher-level personnel, describing problems that are recurring or causing significant delays or costs, the corrective actions taken, and the need for additional time or resources needed to meet recruiting objectives.
• Obtain workload data and track progress in meeting objectives and use of resources via web-based Navy applications and other commercially available web-based programs.
• Travel 10% of the time as required.

Requirements

• Ability to obtain and maintain a DoD Secret clearance (post employment).
• US Citizenship.
• High School Diploma or GED.
• 1 year of relevant experience.

Skills

• High proficiency in the entire Microsoft Office 2010 suite of software applications, including Microsoft Word, Excel, Outlook, Access, PowerPoint, Visio, and SharePoint Workspace.
• Experience editing and formatting documents in accordance with SECNAV awards instruction and Navy Correspondence Manual.

Benefits

Comprehensive benefits for full-time employees (part-time members receive a limited package tailored to their role):

• Medical, dental, and vision insurance.
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract.
• 401(k) plan that includes employer matching funds.
• Tuition reimbursement program.
• Life insurance and disability coverage.
• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection.
• Birth, adoption, parental leave benefits.
• Employee Assistance Plan that includes counseling conditions.

Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or Service Contract Labor Standards.