Personnel Assistant I/II - Benefits

NATURE AND VARIETY OF WORK

Personnel Assistant I

• Receiving, reviewing, and entering personnel actions and information updates into an automated Human Resource Information System (HRIS)
• Explaining and calculating benefit information
• Communicating information to employees, retirees, beneficiaries, and departmental representatives

Personnel Assistant II

• Receiving, reviewing, and entering personnel actions and information updates into an automated Human Resource Information System (HRIS)
• Explaining and calculating benefit information
• Communicating information to employees, retirees, beneficiaries, and departmental representatives
• Enrolling new employees in various benefit plans and processes benefit forms to effect changes within the required timeframe
• Data enters enrollment information and benefit deductions on the vendor database and HRIS system
• Tracks payment information for privatized agencies on a monthly basis
• Researches benefit enrollment issues and resolves problems directly with the vendor
• Reviews and tracks insurance enrollment for new retirees, retiree changes, and new Medicare participants and enters data into the HRIS system to reflect retiree benefit elections
• Provides Benefits presentation at New Hire Orientation and for Pre-Retirement benefit planning seminars on a rotating basis
• Prepares life insurance claim forms and correspondence to beneficiaries
• Maintains confidentiality of employee/retiree records and files all benefits-related documentation
• Process payroll adjustments and Child Support Orders (QMSCO) and track employees on Active Military leave
• Affords assistance with the coordination of annual open enrollment period and other special projects and audits as assigned

Knowledge, Skills, And Abilities

• Knowledge of County Human Resource Information System (HRIS) Personnel/Payroll System
• Knowledge of business English, spelling, and punctuation
• Knowledge of applicable federal, state, and local laws governing the area of assigned work
• Knowledge of wage and non-wage benefits and related provisions of the County bargaining unit agreements
• Knowledge of modern office practices, and equipment
• Knowledge of personnel departmental rules, regulations, procedures, and functions
• Skills in the application of computer software programs to include special applications for benefits and health premiums, tracking spreadsheets, databases, Excel, Word, and e-mail
• Skills in operating a personal computer, typewriter, and calculator
• Skills in making arithmetic computations and tabulations with speed and accuracy
• Ability to understand and follow moderately complex oral and written instructions
• Ability to make decisions in accordance with departmental regulations, Anne Arundel County Charter and County Code, County personnel policies, procedures and precedents, federal and state laws, and to apply these to work problems
• Ability to establish and maintain effective work relationships with a variety of employees, departmental representatives, and the public
• Ability to communicate effectively, orally and in writing

Minimum Qualifications

• Personnel Assistant I - $46.568 - $86,105
• Education: Graduation from high school
• Experience: Two (2) or more years of experience in administrative support work, including data entry, data verification, and customer service

• Personnel Assistant II - $51,405 - $95,034
• Education: Graduation from high school supplemented by educational or training courses in office practice
• Experience: Four (4) or more years of experience in administrative support work including data entry, data verification, and customer service

Supplemental Qualifications

• Preference will be given to candidates who possess the following:
• Experience in human resources, preferably benefits or a highly related field
• Knowledge of the County Human Resource Information System (HRIS) and Personnel/Payroll System
• Skill in the application of Microsoft Office Suite, including intermediate level and above in Microsoft Word and Excel
• Experience maintaining confidentiality of employee and retiree information and records
• Knowledge of federal, state, and local laws governing the area of benefits
• Experience working in a government environment