Personal Training Director

Staffing and Development

• Hire, develop, and manage performance of qualified Personal Trainers
• Train & develop Membership other staff as needed regarding fitness and supplementation presentations, emphasizing the impact of these on membership retention
• Carry out weekly (or as-needed) meetings with direct reports to review performance and offer direction, motivation and guidance toward achieving individual and company goals
• Offer career growth and advancement opportunities as warranted
• Manage the Personal Trainer schedule including staying within budgeted non-session hours as submitted to and approved by the General Manager
• Mediate club employee relations matters for all club fitness employees
• Discipline staff under the guidance of your direct supervisor

Fitness Management

• Ensure that all club members have access to a highly trained and professional fitness staff able to provide fitness counseling, training and programs within Crunch standards
• Develop weekly work schedules for fitness staff. Ensure that staff properly records their Time & Labor
• Ensure that staff comply with Time and Labor guidelines, and manage overtime in accordance with company guidelines
• Provide member service and support related to fitness servicing issues
• Aid members and encourage their involvement in fitness services
• Responsible for achieving monthly, quarterly and yearly revenue objectives set forth by the Company with regards to Fitness services and Supplements
• Hire, Train and develop new Personal Trainers
• Regularly train staff on industry updates and teach Personal Trainers to be continually successful and ensure that all clients are trained professionally

Sales and Service

• Knowledge of Crunch Certified Fitness Program including program software (dotFIT, ABC/ Datatrak, Crunch-U, VFP, Styku, where applicable)
• Experience in coaching/motivating groups
• Strong Leadership, interpersonal & communication skills
• Able to generate, maintain & demonstrate a friendly, enthusiastic & positive attitude
• Possesses a strong member service focus
• Responds professionally to requests and inquires from guests, members and staff