Personal Shopper/ Tele-Sales (On-Site)

About Us

Ross-Simons, America’s Favorite Jeweler (a division of Luxury Brand Holdings), is a leading direct-to-consumer retailer of fine jewelry. In addition to our e-commerce business, we mail millions of catalogs a year, participate in the Amazon marketplace, and place direct-response advertisements in leading print publications nationwide. We work hard to guarantee customers complete satisfaction, offering fabulous jewelry at great prices for over 70 years.

Our Culture

We love working hard and having fun with events such as our annual employee BBQ, Halloween costume contests, the ability to take a break and play ping-pong and cornhole, chili cook-offs, and more. We host food trucks, holiday luncheons, and special treats like ice cream delivered to your desk by our CEO on National Ice Cream Day. You can even join our GEMS committee to help plan fun activities and community events such as beach clean-ups and food bank assistance.

About the Role

We’re looking for our next superstar to join our growing Personal Shopping team as an Outbound Sales Rep. If you’re passionate about selling fine jewelry and motivated by unlimited earning potential, this could be the perfect fit. Our Personal Shoppers build meaningful relationships with an established customer base, delivering exceptional service while offering beautiful products at competitive prices. This is a fully on-site role at the Ross-Simons Corporate office in Cranston, RI.

With a steady base salary and a “no-cap” commission structure, your growth and earning power is limited by just one thing: your ambition. So far this year, our reps have earned an average of $30 an hour selling high-quality, on-trend, affordable jewelry to our valued customers.

Responsibilities

• Relationship selling to existing Ross-Simons customers by dialing outbound phone calls.
• Informs customers of magnificent jewelry product details, new arrivals, and exclusive offerings to generate interest and build personal shopping relationships.
• Creates a welcoming shopping experience over the phone and exceeds customer expectations while building relationships.
• Meets or exceeds sales goals by being enthusiastic and working at a high level of productivity.
• Professionally communicates and connects with a diverse group of people.
• Effectively overcomes objections and successfully closes sales.

Requirements

• Relationship sales experience, preferably in jewelry.
• Excellent verbal and written communication skills; able to adapt to the needs of the customer.
• Ability to close sales using a friendly, outgoing, and professional approach.
• Ability to prioritize, multi-task, and resolve inquiries quickly.
• Ability to quickly adapt to new software applications.
• Experience working with Microsoft Office (Excel/Outlook).

Pay

Steady base salary with a “no-cap” commission structure. Reps have earned an average of $30 an hour so far this year.