Personal Shopper

About the role

This position will be responsible for fulfilling a customer's online curbside order. It involves providing remarkable service at the curbside pick-up area with fast, friendly and accurate order fulfillment and payment collection. The role also includes maintaining a positive working relationship with customers, team members, and leadership, presenting a courteous and friendly attitude, resolving customer complaints, receiving workflow from the dashboard, fulfilling orders for the day, utilizing selection process for product within the store, bagging product appropriately following bagging standards, storing product correctly in the staging area following food safety guidelines, greeting each customer, taking payment for the order, ensuring an easy shopping experience, and maintaining a clean and neat work environment.

Responsibilities

• Drive customer loyalty and satisfaction by providing remarkable service at the curbside pick-up area with fast, friendly and accurate order fulfillment and payment collection.
• Maintain a positive working relationship with customers, team members, and leadership.
• Present a courteous and friendly attitude towards customers (in person and on phone) and respond to their questions and needs.
• Resolve customer complaints quickly by contacting leadership when needed.
• Receive workflow from dashboard and fulfill orders for the day.
• Utilize selection process for product within the store and bag product appropriately following bagging standards.
• Store product correctly in the staging area following food safety guidelines.
• Greet each customer and take payment for the order ensuring an easy shopping experience.
• Maintain a clean and neat work environment.

Requirements

• A high school graduate or equivalent required.
• 1-3 years of experience in a Meijer store preferred.
• Past cashier experience preferred.
• Ability to learn new technologies quickly.
• Strong communication skills.
• General awareness of food safety regulations.
• Detail oriented and organized.
• Process driven and able to follow procedures in an organized and efficient way.

Qualifications

• A high school graduate or equivalent required.
• 1-3 years of experience in a Meijer store preferred.
• Past cashier experience preferred.
• Ability to learn new technologies quickly.
• Strong communication skills.
• General awareness of food safety regulations.
• Detail oriented and organized.
• Process driven and able to follow procedures in an organized and efficient way.

Skills

• Customer service skills.
• Communication skills.
• Technology proficiency.
• Food safety knowledge.

Benefits

• Meijer Rewards: Weekly pay.
• Scheduling flexibility.
• Paid parental leave.
• Paid education assistance.
• Team member discount.
• Development programs for advancement and career growth.

Pay

Weekly pay.

Schedule

Scheduling flexibility.