Personal Lines Account Manager

About the role

This role is ideal for a relationship-driven insurance professional who believes protecting families is more important than pushing policies. As a Personal Lines Account Manager, you will serve as a trusted partner to our clients, guiding them through coverage decisions with clarity, care, and integrity.

Responsibilities

• Manage and grow a book of personal insurance clients
• Consult on home, auto, umbrella, and life insurance needs
• Multi-line, cross-sell, and account round current clients
• Diligently work with new client inquiries
• Analyze risks and recommend appropriate coverage options
• Maintain strong client relationships through proactive communication
• Serve as a trusted advisor

Requirements

• Must be located in North Carolina
• An active North Carolina Property and Casualty License is required
• Experience in Account Management and Customer Service
• Deep knowledge and understanding of personal lines insurance
• Strong communication and relationship-building skills
• Integrity-driven: We prioritize doing what's right for the client
• Organized and consistent follow-up habits
• Able to manage renewals, closings, and client life events with professionalism

Benefits

• Base salary: $45K-$75K
• Additional bonus/incentive: $6K-$15K (Year 1)
• Group health coverage
• Retail plan with company match
• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance