Personal Lines Account Manager

Responsibilities

• Manage personal lines insurance policies (home, auto, umbrella, flood, etc.)
• Provide exceptional customer service to clients, addressing inquiries and resolving issues promptly
• Assess client needs and recommend appropriate insurance coverages
• Collaborate with insurance carriers to ensure accurate policy placement and underwriting practices
• Identify opportunities for account rounding and cross-selling to enhance client coverage and satisfaction

Qualifications

• 3 years of experience in Personal Lines insurance as an account manager (preferred)
• Valid Massachusetts Property and Casualty License (preferred)
• Strong understanding of insurance products, coverages, and services
• Excellent communication, interpersonal, and problem-solving skills
• Proficiency in agency management software (Applied Epic)
• Ability to work independently and as part of a team

Additional Information

This job is expected to be performed on-site in the office. Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more. The salary range is $55,000 to $75,000 per year. This role is commission eligible.