Personal Injury Case Manager Assistant

About the role

The Case Manager Assistant will support the Case Managers in developing client cases to secure maximum settlements.

Responsibilities

• Assist in managing open claims with insurance companies, health insurance subrogation departments, and MediCAL/CARE.
• Request and verify police reports and medical records.
• Schedule doctor appointments and coordinate transportation for clients.
• Verify balances with providers and prepare files for demand writers.

Qualifications

• Bilingual in Spanish is preferred.
• Detail-oriented and positive outlook.
• Strong interpersonal and organizational skills.
• Attention to detail and excellent customer service.
• Ability to handle large volumes of personal injury pre-litigation cases.
• Litify or Salesforce experience is a plus.
• Type at least 40 words per minute.

Benefits

• Paid time off and paid holidays.
• Opportunities for growth and advancement.
• Team outings and sponsored events.
• Referral bonus program.
• Firm-paid Medical HMO with affordable HMO and PPO upgrades.
• Low-cost Dental and Vision plans.
• Paid Life and AD&D insurance.
• 401(k).
• Flexible Spending Account (FSA).
• Employee Assistance Program (EAP).
• Pet Insurance.

Pay & Schedule

$21.00 - $30.00 per hour depending on experience, plus performance-based incentives.

Schedule

On-site, Monday through Friday.