Personal Effects Claims Specialist

Responsibilities

• Conduct thorough investigations of claims arising from the transit or storage of household goods and personal effects, including domestic moves, international shipments, and storage.
• Review and interpret applicable policy forms, apply provisions to factual scenarios, and determine coverage and liability.
• Assess the value of lost or damaged items and negotiate fair, accurate settlements consistent with ANOVA guidelines.
• Communicate clearly, empathetically, and proactively with insureds.
• Maintain meticulous and timely claim documentation following internal controls and regulatory standards.
• Work closely with internal departments, surveyors, adjusters, and brokers.

Qualifications

• 5+ years of experience as a Claims Adjuster preferred.
• Experience in P&C, Inland Marine, or Household Goods/Moving claims preferred.
• Strong analytical and communication skills.
• Customer-focused mindset.
• Able to manage high-volume claims.
• Proficiency with claims systems and Google Workspace.
• Adjuster license(s) or willingness to obtain.

Pay

The expected salary range for this position is $70,000-$75,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level.

Schedule

Negligible

Benefits

HUB International offers comprehensive benefit and total compensation packages including health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions. Compensation may vary based on experience, skillset, and location.

Equal Opportunity Employer

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.