Personal Care Receptionist - On-call as needed

About the role

Cross Keys Village - The Brethren Home Community (CKV) is seeking a Receptionist to support our Personal Care team. In this role, you will be part of a welcoming workplace that values teamwork, compassion, and service, while enjoying a positive work environment rooted in Christian principles. This position is on-call as needed and requires availability for day, evening, and weekend hours.

About us

As the largest nonprofit, single-site retirement community in Pennsylvania, Cross Keys Village is dedicated to enriching the lives of older adults. It is our vision to be a leading innovator offering older adults a life infused with quality and purpose. We accomplish these goals—and more—through our compassionate team of individuals who strive every day to provide the best care and services our community needs.

Responsibilities

• Interact with Residents, providing assistance as needed.
• Answer multi-line telephone calls for the Personal Care Center, determine the nature of the call, direct the caller to the correct party, or take and relay messages.
• Monitor persons coming and going from the Personal Care Center.
• Greet and direct visitors.
• Complete typing assignments or routine updates using Word and Excel.
• Provide clerical assistance to Personal Care team members and residents.

Requirements

• High School Diploma or equivalent required.
• Working knowledge of Microsoft Word, Excel, and experience with email is preferred.
• Customer service and experience working with older adults preferred.
• Must be able to communicate clearly verbally and in writing and maintain positive interactions.

Benefits

As a team member at Cross Keys Village, you will be provided with many benefits such as:

• A positive work environment and comprehensive training opportunities.
• Excellent dining options on our large campus.
• Access to health and fitness packages.
• Community events and much more.