Personal Care Management Skills Trainer

About the role

A community based Personal Care Management Skills Trainer for our Personal Care Attendant Program.

Responsibilities

• Follow-up on assigned functional skills training in a timely manner as determined by contract.
• Assess consumers and/or surrogate ability to manage PCA services.
• Train consumers and/or surrogates the skills needed to manage their PCA program as outlined in the Mass Health Service Agreement and according to the Personal Care Management (PCM) Contract.
• Maintain confidentiality in all consumer related issues.
• Attend in-service, supervision and staff development meetings when requested by Supervisor or Manager.
• Demonstrate a working knowledge of program policies and procedures and Mass Health regulations.
• Demonstrate a commitment to the Independent Living philosophy of consumer control.
• Must report all suspected incidents of consumer sexual/physical abuse and neglect to the Disabled Person Protection Commission (DPPC).
• Work within company policies and in accordance with the PCM Contract in order to complete and track for receipt of required documentation within required timelines.
• Supportive documentation for intakes and re-evaluations as needed.
• Return all phone calls from surrogates and consumers within 72 business hours.
• Work within policies to complete and submit internal requirements: Progress Notes, Dayforce, Outlook Schedule, Mileage and Expense Forms.
• Return all required email communications within 48 business hours.
• Provide training and ongoing support for EVV.
• Major problems requiring skills training.
• Consumer status updates.
• Intake, Quarterly and Annual Reviews.
• Perform other duties as assigned by the Skills Trainer Supervisor.

Qualifications

• Experience providing services for people with disabilities and knowledge of PCA programs is preferred.
• Experience or education in teaching or counseling is helpful.
• Knowledge of community resources and social service systems is beneficial.
• Excellent communication, organizational, and writing skills.
• Basic computer skills in Microsoft Office/Outlook and the ability to navigate databases.
• Specialized training provided as needed.

Skills

• Excellent communication skills.
• Organizational skills.
• Writing skills.
• Basic computer skills.

Benefits

Bilingual preferred all languages.

Pay

Full time, 35 hours a week.

Schedule

Hours, 8:30am - 4:30pm.