Personal Banking - Relationship Banker II (VISTA)

About Us

It starts with our culture. We believe common sense should be common—people would do what they say, say what they do, and everything would be fair and simple. Our Bankers understand the complexities of people’s lives and offer simple solutions built on Relationships, Fairness, and Simplicity®.

When you choose our Company, you have an opportunity to make an impact beyond our walls. We are committed to Equity, Diversity, and Inclusion through banking relationships, investing, grants, and volunteerism. We promote the growth, revitalization, and sustainability of the communities we serve and believe these efforts build a successful organization and a positive, results-driven culture. We strive to ensure all associates feel welcome and empowered at work.

This position is ideal for someone looking to build a career in finance. We provide training and coaching during onboarding and on the job. As you demonstrate success, there will be opportunities for advancement within our organization.

Responsibilities

• Build and maintain relationships with clients and colleagues.
• Communicate effectively to motivate and respond to others’ needs.
• Handle detailed work quickly, correctly, and efficiently within established guidelines.
• Maintain and uphold bank guidelines, structure, and policies.
• Provide exceptional client service to a diverse audience, including developing relationships with business partners and clients.
• Introduce clients to new products, services, and digital solutions using tablets, smartphones, and laptops.
• Demonstrate strong knowledge of banking product options and provide a broad base of financial services.
• Assist other departments as needed, build rapport with clients and associates, and treat everyone with respect.

Requirements

• High school diploma or equivalent.
• Valid driver’s license (may not be learner’s, restricted, or “to and from work” license) and driving history that meets the Bank’s driver standards (verified via Motor Vehicle Report).

Desired Skills

• Bachelor’s Degree or equivalent.
• Previous banking, cash handling, or financial service experience.
• 1+ years of demonstrated successful sales experience.
• Bilingual language skills.
• Passionate and motivated self-starter.
• Passion for educating clients on banking products and digital technologies.
• Strong work ethic and ability to complete work accurately.
• Logical thinking to analyze situations and make sound decisions.
• Ability to handle multiple tasks simultaneously.
• Proficiency with multiple computer and software systems.
• Ability to calculate figures such as cash back and percentages.

Work Environment

• Culture prioritizes clarity, simplicity, and fairness in decision-making.
• Success is tied to the communities we serve, with a focus on individual needs of applicants and associates.
• Meritocracy is a core value, supporting associate growth within their role.
• Physical tasks may include grasping, pushing, pulling, lifting, bending, raising, and holding hands and arms overhead.
• Flexible scheduling as business needs allow, with occasional overtime (typically no more than 5%).

Incentive and Benefits

• Eligible for a scorecard-based incentive plan, increasing overall compensation based on quarterly performance metrics.
• Comprehensive benefits package including insurance, 401k, associate stock purchase program, paid time off, and associate banking perks.

The Bank is committed to providing reasonable accommodation to qualified applicants and associates to complete the application process or perform essential job functions. We are an equal opportunity employer and prohibit discrimination based on race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity, or any other legally protected category. The Bank is a drug-free workplace.

Selected candidates must complete a criminal history report, global screen, drug screen, employment credit report, and (if applicable) driving record verification prior to employment. Applicants must be legally authorized to work in the United States; verification of employment eligibility will be required at the time of hire.