Personal Banking - Relationship Banker II

About the Role

This type of position is ideal for someone looking to build a career in finance. We will provide you training and coaching throughout your onboarding experience, as well as on the job. As you demonstrate success, there will be opportunities for advancement within our organization.

Responsibilities

• Work with others by building and maintaining relationships.
• Operate as an effective communicator, who is able to stimulate and motivate others while being aware of and responsive to their needs and concerns.
• Perform in a role that has detailed work as a major focus of the job, and those details need to be handled quickly, correctly, and efficiently and working within established guidelines.
• Be an active participant in maintaining guidelines, structure, and established policies as you work with and for others.
• Meet and provide exceptional client service to a diverse audience.
• Develop relationships with business partners and clients, and introduce clients to new products, services and digital solutions, utilizing the latest technology of tablets, smart phones and laptops.
• Demonstrate a strong knowledge of mortgage, business, and installment loan options, and providing a broad base of financial and credit services.
• Assist other departments as needed.
• Build a great rapport with clients and fellow associates, while treating others with respect and consideration regardless of their status or position.

Minimum Requirements

• High school diploma or equivalent
• Become registered and licensed in the Nationwide Mortgage Licensing System and Registry (NMLS) as required by the S.A.F.E. Act, and NBH's compliance policies related to these requirements including acceptable background check investigation results.
• Driving may be required with this position. Applicants must have a valid driver's license (may not be learner's, restricted or "to and from work" license) and driving history that meets the Bank's driver standards. This information will be verified in a Motor Vehicle Report.

Desired Skills

• Bachelor's Degree or equivalent
• Previous banking, cash handling or financial service experience
• 1+ Years of demonstrated successful sales experience
• Bilingual language skills
• Passionate and motivated self-starter
• A passion for educating clients on banking products and digital technologies available at the bank
• Strong work ethic and ability to complete work accurately
• Ability to think logically in order to analyze situations and make sound decisions
• Ability to handle multiple tasks simultaneously
• Capacity to work with multiple computer and software systems
• Ability to calculate figures and amounts such as cash back and percentages

Work Environment

• We are committed to our core value of meritocracy and supporting our associates in growing within their role
• When completing certain tasks, an associate may need to be able to grasp, push, pull, lift, bend, raise and hold hands and arms overhead.
• An associate must be able to work overtime to the extent necessary (typically no more than 5%).
• Flexible scheduling with an opportunity to work remotely as business needs allow.

Incentive and Benefits

• This role is eligible to participate in a scorecard-based incentive plan, which can significantly increase your overall compensation. Incentives are earned quarterly based on the associate's performance against the defined metrics as outlined in the score card.
• In addition to your financial compensation, we also offer a generous benefits package that includes insurance, 401k, an associate stock purchase program, paid time off, associate banking perks.