Personal Banking - Relationship Banker I

About Us

Common sense has never been common. If it were, the world would be a different place—things would run smoothly and on time, people would do what they say and say what they do, and everything would be fair without unnecessary small talk. At our company, bankers see clients as more than just numbers; they see dads, moms, graduates, and business owners. Our bankers understand the complexities of people’s lives and offer simple solutions built on Relationships, Fairness, and Simplicity.

When you join us, you have the opportunity to make an impact beyond our walls. We are committed to Equity, Diversity, and Inclusion, promoting growth, revitalization, and sustainability in the communities we serve through banking relationships, investing, grants, and volunteerism. We believe these efforts build a successful organization and a positive, results-driven culture where all associates feel welcome and empowered.

About the Role

This position is ideal for someone looking to build a career in finance. We provide training and coaching during onboarding and ongoing development. As you demonstrate success, opportunities for advancement within the organization will arise.

As a Relationship Banker I, you will:

• Build and maintain relationships with clients and colleagues.
• Serve as an effective communicator, motivating others while being responsive to their needs.
• Handle detailed work efficiently and accurately within established guidelines.
• Uphold and contribute to maintaining guidelines, structure, and policies.
• Provide exceptional client service to a diverse audience, including developing relationships with business partners and clients.
• Introduce clients to new products, services, and digital solutions using tablets, smartphones, and laptops.
• Demonstrate strong knowledge of mortgage, business, and installment loan options, as well as a broad range of financial and credit services.
• Assist other departments as needed, build rapport with clients and associates, and treat everyone with respect regardless of their status or position.

Requirements

Minimum Requirements:

• High school diploma or equivalent.

Desired Skills:

• Previous banking, cash handling, or financial service experience.
• 6+ months of demonstrated successful sales experience.
• Bilingual language skills.
• Passionate and motivated self-starter.
• Passion for educating clients on banking products and digital technologies.
• Strong work ethic and ability to complete work accurately.
• Logical thinking to analyze situations and make sound decisions.
• Ability to handle multiple tasks simultaneously.
• Proficiency with multiple computer and software systems.
• Ability to calculate figures such as cash back and percentages.

Work Environment

Our culture values people as our greatest asset. We pride ourselves on bringing clarity and simplicity to our associates and clients, making decisions efficiently, fairly, and locally. Our success is tied to the communities we serve, and we strive to meet the individual needs of our applicants and associates.

• Meritocracy is a core value, supporting associates in growing within their roles.
• Certain tasks may require physical abilities such as grasping, pushing, pulling, lifting, bending, raising, and holding hands and arms overhead.
• Flexible scheduling is available as business needs allow.
• Overtime may be required (typically no more than 5%).

Benefits

• Eligibility to participate in a scorecard-based incentive plan, with quarterly earnings based on performance metrics.
• Comprehensive benefits package including insurance, 401k, and an associate stock purchase program.
• Paid time off and associate banking perks.

The Bank is committed to providing reasonable accommodations to qualified applicants and associates to enable them to complete the application process or perform essential job functions. We are an equal opportunity employer and prohibit discrimination based on race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity, or any other legally protected category. The Bank is a drug-free workplace.

Selected candidates must complete a criminal history report, global screen, drug screen, employment credit report, and, if applicable, a driving record prior to employment. Applicants must be legally authorized to work in the United States, with verification required at the time of hire.