Personal Banking - Banking Center Manager (BOJH)
About the role
This type of position is ideal for someone looking to build a career in finance. We will provide you training and coaching throughout your onboarding experience, as well as on the job. As you demonstrate success, there will be opportunities for advancement within our organization.
Responsibilities
- Work cooperatively with and through others, building and maintaining relationships
- Work collaboratively within the organization and be integral in motivating and bringing out the best in others
- Connect quickly with a focus to motivate and persuade others to act
- Operate at an extremely fast pace and handle tasks quickly, correctly, and efficiently while working within established guidelines
- Meet and provide exceptional service to a diverse audience
- Train and coach a successful sales team in the pursuit of small business and consumer clients for the bank
- Act as a key point of contact for clients
- Achieve specific sales and service goals by providing a full range of business banking services to clients with an emphasis on deposit, treasury management and loan products
- Actively participate and represent the Bank in the community, driving various banking center initiatives with business clients
- Demonstrate a strong knowledge of mortgage, business, and installment loan options, providing a broad base of financial and credit services
- Assist other departments as needed
- Build a great rapport with clients and fellow associates, while treating others with respect and consideration regardless of their status or position
Minimum Requirements
- Associate degree or equivalent
- 1+ years banking experience with external business development
- Become registered and licensed in the Nationwide Mortgage Licensing System and Registry (NMLS) as required by the S.A.F.E. Act, and NBH's compliance policies related to these requirements including acceptable background check investigation results
- Valid driver's license (may not be learner's, restricted or "to and from work" license) and driving history that meets the Bank's driver standards (verified in a Motor Vehicle Report)
Desired Skills
- Bachelor's Degree or higher
- Treasury Management sales experience
- Consumer lending background and business lending experience
- Bilingual language skills
- Driven and motivated self-starter
- Strong financial acumen and understanding of risk management
- Passionate about proactive sales and the prospecting of new business
- Effective written, verbal and interpersonal communication skills; demonstrated ability to speak effectively to internal and external clients
- Strong work ethic with an attention to detail and ability to complete work accurately
- Ability to think logically in order to analyze situations and make sound decisions
- Ability to handle multiple tasks simultaneously
- Capacity to work with multiple computer and software systems
- Ability to calculate figures and amounts such as cash back and percentages
Work Environment
We are a culture that believes that people are our greatest asset and are at the heart of everything we do. We take pride in bringing clarity and simplicity to our associates and clients. Our decisions are made efficiently, fairly and locally. Our success is directly tied to the communities we serve.
When completing certain tasks, an associate may need to be able to grasp, push, pull, lift, bend, raise and hold hands and arms overhead. May be requested to work evenings and weekends for special program events. Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.
Incentive and Benefits
- Eligible to participate in a scorecard-based incentive plan, which can significantly increase overall compensation. Incentives are earned quarterly based on the associate's performance against the defined metrics as outlined in the score card
- Generous benefits package that includes insurance, 401k, an associate stock purchase program, paid time off, and associate banking perks