Personal Banker (Teller)- Part-Time

About the Role

This position reports to the Assistant Branch Manager, Branch Manager, or Business and Branch Services Director. It involves maintaining and balancing a cash drawer, rotating the branch vault, and handling various financial transactions.

Responsibilities

• Receives checks and cash for deposit, verifies amount, and examines checks for endorsements, legal amounts, dates, etc.
• Cashes checks and pays out money after verification of signatures and customer balances.
• Processes transactions such as withdrawals, IRA contributions, HSA contributions, loan payments, night deposits, mail deposits, etc.
• Ensures and provides quality service to both internal and external customers.
• Assists customers in accessing safety deposit boxes.
• Examines coupons and bills presented for payment to verify issue, payment date, and amount due.
• Performs trial balances throughout the day.
• Balances currency, coin, and checks in the cash drawer at the end of the shift.
• Greets individuals as they enter the branch and drive-up window.
• Processes work through Branch Capture equipment.
• Assists customers with services such as ordering ATM or debit cards, requesting stop payments, changing addresses, etc.
• Follows and complies with all bank regulations and security procedures.
• Completes all training requirements, including compliance, in a timely manner.
• Processes transactions within established policies and procedures.
• Lifts coin bags of varying weight.
• Performs all other duties as assigned.

Skills

• Active Listening: Giving full attention to what others are saying, understanding their points, and asking appropriate questions.
• Speaking: Conveying information effectively to others.
• Reading Comprehension: Understanding written sentences and paragraphs in work-related documents.
• Mathematics: Using math to solve problems.
• Critical Thinking: Identifying strengths and weaknesses of solutions using logic and reasoning.
• Social Perceptiveness: Being aware of others' reactions and understanding their motivations.

Attributes

• Oral Comprehension: Understanding information presented through spoken words.
• Oral Expression: Communicating information clearly through speech.
• Speech Clarity: Speaking clearly so others can understand.
• Speech Recognition: Identifying and understanding others' speech.
• Near Vision: Seeing details at close range.
• Problem Sensitivity: Recognizing when something is wrong or likely to go wrong.

Qualifications

• High School Diploma (or GED or High School Equivalence Certificate)
• Previous teller experience preferred
• Cash handling experience preferred

Resource Bank strives to be the employer of choice.