Personal Banker (Starting pay $22/hr.) - West Frisco Branch Frisco, TX

About the role

At FNBO, we believe that everyone has the potential to positively affect the communities around them. As a Personal Banker at FNBO, you’ll have the opportunity to do that every day by getting to know your customers and supporting them on their financial journeys. At FNBO, we always put the customer first — which drives everything we do. In your role, you will be encouraged and empowered to gain an understanding of your customer’s unique needs so you can provide the best recommendations to support their financial well-being. This means doing everything from helping someone make simple transactions to making sure they’re saving enough for retirement and everything in between. Within FNBO branches, our branch managers work on the floor with the team and offer in-depth training to help you navigate the best ways to proactively engage with your customers. We’re looking for someone who takes pride in helping people — no matter how big or small the task. It is anticipated that the incumbent in this role will work onsite at the posted location. Our onsite environment fosters innovation, mentorship, and a vibrant culture where ideas flow freely and relationships flourish. As part of our team, you'll experience the energy of our collaborative spaces designed to support your professional growth while working alongside talented colleagues who inspire excellence daily. Please note that work location is subject to change based on business needs.

Responsibilities

• Make every customer feel welcome in your FNBO branch
• Help customers with transactions like deposits and withdrawals
• Gain an understanding of your customer’s unique financial needs
• Make personalized recommendations to support them
• Help guide your customers toward greater financial well-being
• Deepen your relationship with customers through outreach
• Comply with all bank policies, regulations and laws

Requirements

• High School Diploma or GED
• Bachelor’s degree or equivalent work experience preferred
• Retail banking experience preferred
• S.A.F.E. Act registration with the Nationwide Mortgage Licensing System (NMLS); must meet applicable financial responsibility, character, credit