Personal Banker (Starting pay $22/hr.) - Northtown Branch Kansas City, MO
At FNBO, our employees are the heart of our story—and we’re committed to their success. As a Personal Banker, you’ll have the opportunity to positively affect the communities around you every day by getting to know your customers and supporting them on their financial journeys.
About the role
At FNBO, we always put the customer first—this drives everything we do. In this role, you will be encouraged and empowered to understand your customers’ unique needs so you can provide the best recommendations to support their financial well-being. This includes helping with simple transactions, ensuring they’re saving for retirement, and everything in between.
Within FNBO branches, branch managers work on the floor with the team and offer in-depth training to help you proactively engage with customers. We’re looking for someone who takes pride in helping people—no matter how big or small the task.
FNBO has been privately held for more than 160 years and believes in doing what’s right for customers and communities. We foster a supportive, team-based atmosphere where we celebrate wins and genuinely enjoy our work. We are committed to acting with respect, integrity, and inclusivity.
Responsibilities
- Make every customer feel welcome in your FNBO branch
- Help customers with transactions like deposits and withdrawals
- Gain an understanding of your customer’s unique financial needs
- Make personalized recommendations to support them
- Guide customers toward greater financial well-being
- Deepen relationships with customers through outreach
- Comply with all bank policies, regulations, and laws
Requirements
- High School Diploma or GED
- Bachelor’s degree or equivalent work experience preferred
- Retail banking experience preferred
Skills
- Outgoing and enjoys engaging with people
- Friendly with a positive attitude
- A solution-oriented critical thinker
- Excited to learn and take on new challenges
- A team player
- Motivated to do what’s right
- Collaborative and supportive
Work Environment
This role is anticipated to work onsite at the posted location. Our onsite environment fosters innovation, mentorship, and a vibrant culture where ideas flow freely and relationships flourish. Work location is subject to change based on business needs.
This position requires S.A.F.E. Act registration with the Nationwide Mortgage Licensing System (NMLS). Qualification requirements include meeting applicable financial responsibility, character, credit fitness, and criminal background standards. Successful candidates must meet ongoing regulatory requirements, including acceptable background investigation and credit report results.
Pay
Starting pay for Personal Banker positions is $22/hour. Final compensation may vary based on lending experience, education, and skill level.
Benefits
- Competitive pay and an incentive plan for helping clients
- 401(k) match
- Paid time off and paid holidays
- Medical, Dental, Vision, Life, and Disability insurance
- Flexible spending plans (HSA/Dependent Care)
- Employee Wellness Program
- Career development training and coaching
- Tuition Assistance Program
- Employee banking benefits and other discounts
- Culture of recognition and rewards from leadership, managers, peers, and business partners