Personal Banker Canyon District

At Wells Fargo, we're more than a financial services leader—we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe a meaningful career offers more than just a job; it provides the elements to help you thrive. Living the Well Life means robust benefits, competitive compensation, and programs designed to support work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. Wells Fargo has been recognized as a top workplace, ranking in the top three on the 2025 LinkedIn Top Companies list for career growth in the U.S.

About the role

Wells Fargo is seeking an Associate Personal Banker (SAFE) for our National Branch Network within the Consumer Banking and Lending division. In this frontline role, you will build relationships with customers by supporting their everyday banking needs through in-branch interactions, scheduled conversations, and proactive outreach. You will learn about customers' financial goals and connect them to the right banking products, services, and digital tools to help them manage their finances with confidence. This role provides a strong foundation for long-term career growth and mobility, supported by Wells Fargo's training and coaching.

Responsibilities

• Build lasting customer relationships through proactive, meaningful conversations that support financial well-being and deepen engagement.
• Lead discovery-driven conversations to understand customer needs and connect them with relevant banking products, services, and solutions.
• Drive branch growth by identifying opportunities, promoting solutions, and making appropriate referrals to meet customer and business goals.
• Support everyday banking needs, including new account openings, service requests, and credit applications.
• Perform cash handling and teller line activities, accurately processing transactions while maintaining compliance and operational standards.
• Demonstrate comfort using and adopting digital tools and technologies to enhance the customer experience and support evolving banking needs.
• Deliver accurate, compliant service while exercising sound judgment within defined risk controls.
• Collaborate with branch teammates to coordinate seamless handoffs to licensed bankers or other specialists, ensuring customers are connected to the right expertise.
• Participate in delivery of exceptional customer experience by building relationships through proactive outreach and proposing appropriate products, services, and digital solutions.
• Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications.
• Develop understanding of bank products and services to connect to customers' needs.
• Interact with customers to demonstrate care and build relationships.
• Provide appropriate options for bank products and services to customers.
• Refer customers' financial needs to other bankers and partners as needed.
• Maintain cash drawer, cash handling, and balancing, and complete service-related tasks as needed.

Requirements

• 6+ months of experience interacting with customers, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, or education.
• Bilingual speaking and listening proficiency in Spanish/English.
• Ability to work a schedule that includes most Saturdays.
• Must take and pass a required language assessment.
• SAFE registration is required at the time of employment; Wells Fargo will initiate the process after your start date.
• This position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results.
• Loan Originators must meet Consumer Financial Protection Bureau (CFPB) qualification requirements, including financial responsibility, character, general financial fitness, and criminal background standards. A current credit report will be used to assess financial responsibility (credit score not included), and additional ongoing screening may apply.
• This position is not eligible for Visa sponsorship.

Qualifications

• Customer service focus with experience handling complex transactions across multiple systems.
• Experience proactively engaging with customers through outreach via phone or email.
• Ability to educate and connect customers to technology and share the value of mobile banking options.
• Ability to help customers succeed financially by offering introductions to additional team members as appropriate.
• Experience working with others on a team to meet customer needs.
• Experience fostering and developing strong customer relationships.
• Ability to build strong relationships with internal partners.
• Ability to follow policies, procedures, and regulations.
• Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss.
• Ability to interact with integrity and professionalism with customers and team members.
• Prior experience in financial services or a highly regulated, customer-facing role, demonstrating comfort with structured processes, accuracy, and service expectations.
• Comfort initiating outreach (calls, emails, or other channels) to strengthen relationships and identify opportunities to support customer needs.
• Demonstrated comfort with digital tools and technology, with the ability to quickly learn new systems and confidently guide customers in adopting capabilities that enhance their banking experience.
• Proven ability to collaborate with teammates and partners to resolve needs and deliver a seamless customer experience.
• Relevant military experience, including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting, personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources, or military recruiting.

Locations

• Provo, UT (BYU - 800 E Campus Dr Rm WSC-2930, 84602)
• Draper, UT (322 East 12300 South, 84020)
• Orem, UT (140 W. 800 N., 84057 and University Place - 456 E 1150 S, 84097)
• Highland/Alpine, UT (5285 W. 11000 N., 84601)
• American Fork, UT (Meadows - 797 W. State Road, 84003)
• Nephi, UT (3 N. Main Street, 84648)
• Price, UT (180 E. Main, 84501)
• Spanish Fork, UT (251 E. 1000 N., 84660)
• Springville, UT (119 S. Main Street, 84663)
• Lindon, UT (Timpanogos - 639 N. State Street, 84042)
• Saratoga Springs, UT (841 N Redwood Rd., 84045)