Personal Banker - Brandon Branch

Position Summary

In this role, you will establish and maintain strong customer relationships by providing personalized financial advice and solutions to help customers achieve their goals. As a Personal Banker, you will manage a portfolio of customers while staying well-versed in all bank products and services. You will also identify opportunities to recommend additional products and services that align with customers' needs, helping them achieve greater financial well-being.

Work Schedule

This position offers weekday hours, Monday through Friday, from 8:00 am to 5:00 pm. Based at our Brandon Branch, the role also services the Bethany Meadows Retirement Center a couple of hours twice a week.

The First National Bank

The First National Bank in Sioux Falls began its long-term commitment to the Sioux Falls area in 1885. The oldest bank in Sioux Falls owes its longevity to a combination of service, stability, innovation, and family involvement. Over the past 140 years, The First National Bank in Sioux Falls has worked diligently to promote the growth and vitality of our city and the surrounding area. The Bank strives to continually be recognized as a community leader by reinvesting financial resources back into the communities it serves and encouraging active employee involvement in community volunteer organizations.

Accountabilities

• Sales & Service: Execute the Sales and Service program of the department when working with customers. Fully understand the products and services that are applicable to their role and recommends those products to our customers when appropriate.
• Growth of Portfolio: Responsible for the growth of their assigned portfolio. Know how their role fits in to the strategic plan of the bank and their department. Strive to meet goals that have been set for them and for their overall team.
• Customer Service: Deliver world class customer service by exceeding customer's expectations and building brand loyalty. Explain and recommend banking services and products to clients based on their needs. Monitor transactions and oversee client bank accounts, including opening and closing accounts.
• Client Interaction: Answer and direct phone calls. Process applications for loans, credit cards, new accounts, and safe deposit boxes. Refer clients to in-house financial experts and/or relevant bank departments, such as Wealth Management, Commercial Banking or Ag Banking. Present and sell banking services and products to existing and prospective clients.

Qualifications

• Secondary education in business or related field preferred.
• Five or more years of relevant work experience or a combination of education/experience that would enable incumbent to meet accountabilities and required competencies of the position.

Skills And Abilities

• Ability to work independently with little supervision.
• Self-motivated.
• Excellent verbal and written communication skills.
• Ability to conduct relationships in a manner that ensures cooperation and positive results.
• Excellent organizational skills and attention to detail.
• Demonstrate a high degree of concern for professional and innovative customer service.
• Ability to adapt to the needs of the organization and teammates.

Benefits

• Health Insurance
• Dental & Vision Insurance
• Profit Sharing
• Paid Vacation & Holidays
• Company paid short and long term disability
• Tuition Reimbursement Program
• Employee Banking Perks
• Community Volunteer time
• And More!