Personal Banker - Brandenburg

Responsibilities

• Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance.
• Personal Bankers are charged with providing excellent customer service while identifying sales opportunities and performing account transactions.
• The Personal Banker is responsible for the consistent execution of the consumer-based and business relationship building efforts of a full service banking center.
• The Personal Banker focuses primarily on the daily sales initiatives and assumes a proactive role in customer interaction and service to include meeting with customers to discuss their specific banking needs in person and via phone.
• The Personal Banker is also expected to spend significant time initiating outbound telephone calls focused on proper customer onboarding efforts, prospecting of new Retail customers and consistent cross selling of new and existing Retail banking relationships.
• The Personal Banker will assist the Banking Center Manager in targeted outside sales activities and participate in community service opportunities in the specific community or market.
• From an operational standpoint, the Personal Banker is responsible to comply with all established Bank policies, procedures, and security measures.
• Responsible for operating as a teller, assisting in supervising, and/or providing necessary additional support of the banking center's sales and operational objectives as assigned.

Qualifications

• Excellent Customer Service
• Business development (inside and outside)
• Relationship building
• Cross-selling of Bank's products and services

Skills

• Proficient in Microsoft Outlook 365
• Proficient computer skills
• Strong consumer lending skills preferred with a solid understanding of consumer lending products
• Ability to generate new financial relationships through outbound calling, internal business development and building a loyal customer base
• Must possess the ability to effectively interact and build positive customer relationships and be able to clearly express concepts, ideas, and product information verbally and in writing
• Sound Mathematical and Analytical Skills Preferred
• Excellent organizational skills
• Ability to multi-task and to be flexible
• Ability to lift and carry up to 25 lbs

Benefits

This position is 100% in office. The employee will work their scheduled work hours in a designated WesBanco location. Consideration for location will be Brandenburg Banking Center.