Personal Banker/Branch Service Representative

Responsibilities

• Responds to members' requests for information on various products and services, answers questions, conducts basic research on members' accounts and/or refers members to appropriate individual for solution.
• Receives members at assigned teller station, determines nature of member's business, and processes accurate transactions, such as deposits, withdrawals, payments and transfers, in person, by mail, or telephone.
• Processes Visa cash advances and loan payments, and updates member address information.
• Opens various credit union accounts, including IRAs, trusts, term certificates, shares and share draft accounts.
• Interviews loan applicants, counsel's members regarding consumer loan options, prepares documents and loan records, and makes sound recommendations to Loan Officers.
• Determines members' financial needs and provides products and service information to them that meets those needs.

Requirements

• High school diploma, GED, or equivalent
• Two years of financial institution experience
• Excellent written and verbal communication, customer service and sales skills
• Personal computer proficiency with Microsoft Word and Excel
• Excellent critical thinking skills

Benefits

• Medical, dental, and vision insurance
• Life insurance
• 401k Retirement Plan (matching contribution=5%, immediate vesting)
• Paid Time Off (PTO)
• Paid Holidays
• Education Reimbursement

Additional Information

Full Time, Mon-Sat, must be available and flexible with schedule

Pay

Competitive compensation

Schedule

Mon-Sat

Qualifications

None specified

Skills

None specified

Benefits

Medical, dental, and vision insurance
Lifetime life insurance
401k Retirement Plan (matching contribution=5%, immediate vesting)
Paid Time Off (PTO)
Paid Holidays
Education Reimbursement

Actual compensation is determined based on experience, education, skills, internal equity, and other job-related factors.

Equal Opportunity Employer