Member Service Representative/Personal Banker

What you will be doing

Direct dealing with member and potential members
Support and promote a successful service/sales culture by identifying the needs of the membership and cross-selling the appropriate products.
Efficiently and accurately process transactions (loan payments, transfer of funds)
Research and resolve member concerns
Sufficiently and accurately record information
Efficiently utilize the software system provided to perform member transactions
Engage with members to obtain information and explain available services to meet their financial needs.

What we need from you

• Bachelor’s degree or minimum of 18 months of relevant experience in the financial industry or in a customer service
• Previous banking or financial services experience
• Desire to provide outstanding member service
• Able to discuss products and services
• Professional appearance coupled with an enthusiastic, assertive personality
• Self-motivated
• Strong computer skills
• Excellent communication skills
• Thorough knowledge of negotiable instruments
• Dependable (arrive to work on time as scheduled)

Pay

$44,191 - $51,989 per year