Personal Banker
American Bank & Trust - South Dakota · Sioux Falls, SD · 1 mo ago
On-siteFinanceFull-time
PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIES
- Interact with customers in a courteous, professional, and friendly manner to identify their needs.
- Provides and helps develop the products needed for the customer or cross-sells to the appropriate areas of the Bank to identify solutions for those needs.
- Opens and closes all types of deposit accounts including checking, savings, certificates of deposits, and IRA's.
- Interview consumer loan applicants for credit and obtain financial information and obtain appropriate information to make loan decisions.
- Process and maintain branch consumer loan files.
- Responsible for IRA distributions, sales, and reporting.
- Establish a call program and coordinate events and campaigns to generate business and provide excellent relational communication with current customers.
- Mentor retail staff.
- Process debit card requests and assist customers as needed.
- Connect customers to Online Banking and other Retail Technological Products and assist with related banking issues.
- Initiate wire transfers.
- Participate in branch events by working the event and engaging with customers.
SECONDARY RESPONSIBILITIES AND ACCOUNTABILITIES
- Attend to reception area in the absence of attendant.
- Support the teller line by processing transactions as needed.
- Provide assistance if needed for accounts payable, loan maintenance, account monitoring, and other areas if needed.
- Participate in Retail meetings.
- Adhere to compliance procedures and participate in required training.
TITLE
Retail Banking OfficerROLE QUALIFICATIONS
- Education: High School Diploma or the equivalent
- Experience: 5 - 7+ years of banking, lending and/or retail cashier experience
- Proven track record of managing larger lending authority
OTHER SKILLS AND ABILITIES
- Strong communication skills
- Customer service focused
- Maintain confidentiality of customer information
- Resourceful, well organized and ability to multitask
- Effective problem-solving and decision-making skills
- Strong attention to detail
- Strong ethical focus