Personal Banker Associate II- Michigan and Central
Fifth Third Bank · Detroit, MI · 1 mo ago
FinanceFull-time
We need to output HTML fragment with headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. Must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate, navigation, legal, EEO, scam warning, duplicated lines, application instructions.
We need to parse the posting.
Content:
- Intro: "Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank." Likely can be part of About the role? Could be considered description.
- "General Function Selected candidates are intended to become a Retail Personal Banker II after completing a 4-8 week on-boarding and education program that includes rotations in Operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Retail Personal Banker II role is a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to meet existing and prospective customer's needs, while providing specialized care and service to existing and prospective bank customers. Utilize and promote the consultative sales and service process, using the prescribed tools and interacting with the staff for referral activity. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types."
That's description of role.
- "Essential Duties And Responsibilities" list: bullet points.
- "Supervisory Responsibilities None."
- "Minimum Knowledge, Skills And Abilities Required" list.
- "Working Conditions" description.
- Then "Personal Banker Associate II- Michigan and Central At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner."
- Then location: "LOCATION -- Detroit, Michigan 48210"
- Then agency notice, EEO etc (boilerplate to remove).
We need sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We need to decide which sections have content.
- About the role: we have general function description. Could put that.
- Responsibilities: we have Essential Duties And Responsibilities list.
- Requirements: maybe Minimum Knowledge, Skills And Abilities Required.
- Qualifications: maybe education/experience etc. Could combine with Requirements? But we need separate sections only if content.
- Skills: maybe from Minimum Knowledge, Skills And Abilities Required includes skills. Could separate.
- Benefits: we have description of benefits and link.
- Pay: we have base salary description (range). It says base salary reflective of range, varies based on factors. That's specific enough? It mentions base salary reflective of range, varies based on factors. Not a specific number but still content. According to rules: include Pay section only if posting actually states them. It does state base salary reflective of range, varies based on factors. That's enough? It's not "commensurate with experience" etc. It says base salary reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. That's specific enough to include Pay section.
- Schedule: not mentioned. No schedule info. So omit.
- Qualifications: Could be education/experience etc. The Minimum Knowledge, Skills And Abilities Required includes college degree or work experience providing transferrable skills, experience in financial industry preferred, demonstrated ability..., must be able to demonstrate understanding of advanced math functions, ability to professionally represent, demonstrated ability to develop working knowledge..., This position requires S.A.F.E. Act registration... That's qualifications. Could put under Qualifications.
- Skills: maybe separate list of skills like consultative sales process, etc. But we already have many skill-like items in Minimum Knowledge... Could split: Responsibilities (duties), Requirements (maybe education/experience), Qualifications (certifications, registration), Skills (specific abilities). But we need to avoid thin sections. Perhaps combine Requirements and Qualifications into one? But we need to follow headings list; we can omit sections if no real specific content. We could decide to include About the role, Responsibilities, Qualifications, Benefits, Pay. That's five sections.
Check if we have content for Skills separate: The Minimum Knowledge, Skills And Abilities Required includes skills like ability to develop comfort level with sales activities, ability to demonstrate understanding of advanced math functions, ability to professionally represent, ability to develop working knowledge of Retail policies, etc. That's skills. Could put under Skills. Then Requirements could be education/experience. Qualifications could be certification/registration. Let's parse:
Minimum Knowledge, Skills And Abilities Required bullet points:
- College degree or work experience providing transferrable skills or combination of education and experience.
- Experience in the financial industry preferred.
- Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
- Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
- Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
- Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
- This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration Required for employment in this position.
Thus we can separate:
- Requirements: College degree or work experience providing transferrable skills or combination of education and experience. Experience in the financial industry preferred.
- Qualifications: S.A.F.E. Act registration (NMLS). Possibly also certification after onboarding? But that's part of general function.
- Skills: Demonstrated ability to develop comfort level with sales activities..., ability to demonstrate understanding of advanced math functions..., ability to professionally represent..., demonstrated ability to develop a working knowledge of Retail policies...
That seems reasonable.
Now Benefits: we have description.
Pay: base salary description.
Now About the role: we have general function description.
Responsibilities: Essential Duties And Responsibilities list.
Now we need to output HTML with
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. Must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate, navigation, legal, EEO, scam warning, duplicated lines, application instructions.
We need to parse the posting.
Content:
- Intro: "Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank." Likely can be part of About the role? Could be considered description.
- "General Function Selected candidates are intended to become a Retail Personal Banker II after completing a 4-8 week on-boarding and education program that includes rotations in Operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Retail Personal Banker II role is a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to meet existing and prospective customer's needs, while providing specialized care and service to existing and prospective bank customers. Utilize and promote the consultative sales and service process, using the prescribed tools and interacting with the staff for referral activity. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types."
That's description of role.
- "Essential Duties And Responsibilities" list: bullet points.
- "Supervisory Responsibilities None."
- "Minimum Knowledge, Skills And Abilities Required" list.
- "Working Conditions" description.
- Then "Personal Banker Associate II- Michigan and Central At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner."
- Then location: "LOCATION -- Detroit, Michigan 48210"
- Then agency notice, EEO etc (boilerplate to remove).
We need sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We need to decide which sections have content.
- About the role: we have general function description. Could put that.
- Responsibilities: we have Essential Duties And Responsibilities list.
- Requirements: maybe Minimum Knowledge, Skills And Abilities Required.
- Qualifications: maybe education/experience etc. Could combine with Requirements? But we need separate sections only if content.
- Skills: maybe from Minimum Knowledge, Skills And Abilities Required includes skills. Could separate.
- Benefits: we have description of benefits and link.
- Pay: we have base salary description (range). It says base salary reflective of range, varies based on factors. That's specific enough? It mentions base salary reflective of range, varies based on factors. Not a specific number but still content. According to rules: include Pay section only if posting actually states them. It does state base salary reflective of range, varies based on factors. That's enough? It's not "commensurate with experience" etc. It says base salary reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. That's specific enough to include Pay section.
- Schedule: not mentioned. No schedule info. So omit.
- Qualifications: Could be education/experience etc. The Minimum Knowledge, Skills And Abilities Required includes college degree or work experience providing transferrable skills, experience in financial industry preferred, demonstrated ability..., must be able to demonstrate understanding of advanced math functions, ability to professionally represent, demonstrated ability to develop working knowledge..., This position requires S.A.F.E. Act registration... That's qualifications. Could put under Qualifications.
- Skills: maybe separate list of skills like consultative sales process, etc. But we already have many skill-like items in Minimum Knowledge... Could split: Responsibilities (duties), Requirements (maybe education/experience), Qualifications (certifications, registration), Skills (specific abilities). But we need to avoid thin sections. Perhaps combine Requirements and Qualifications into one? But we need to follow headings list; we can omit sections if no real specific content. We could decide to include About the role, Responsibilities, Qualifications, Benefits, Pay. That's five sections.
Check if we have content for Skills separate: The Minimum Knowledge, Skills And Abilities Required includes skills like ability to develop comfort level with sales activities, ability to demonstrate understanding of advanced math functions, ability to professionally represent, ability to develop working knowledge of Retail policies, etc. That's skills. Could put under Skills. Then Requirements could be education/experience. Qualifications could be certification/registration. Let's parse:
Minimum Knowledge, Skills And Abilities Required bullet points:
- College degree or work experience providing transferrable skills or combination of education and experience.
- Experience in the financial industry preferred.
- Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
- Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
- Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
- Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
- This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration Required for employment in this position.
Thus we can separate:
- Requirements: College degree or work experience providing transferrable skills or combination of education and experience. Experience in the financial industry preferred.
- Qualifications: S.A.F.E. Act registration (NMLS). Possibly also certification after onboarding? But that's part of general function.
- Skills: Demonstrated ability to develop comfort level with sales activities..., ability to demonstrate understanding of advanced math functions..., ability to professionally represent..., demonstrated ability to develop a working knowledge of Retail policies...
That seems reasonable.
Now Benefits: we have description.
Pay: base salary description.
Now About the role: we have general function description.
Responsibilities: Essential Duties And Responsibilities list.
Now we need to output HTML with headings and - for lists,
for prose.
We must not include boilerplate like location? Location could be included maybe as a short paragraph under About the role? It's not a heading. Could include location in About the role paragraph.
We must not include duplicated lines, application instructions, agency notice, EEO, etc.
We need to preserve all substantive information. So we need to include the location somewhere. Could add a
under About the role: "Location: Detroit, Michigan 48210". That's substantive.
Also need to include the link to benefits page? It's a URL. Could include as maybe but not required. We can keep as plain text.
Now ensure we don't include any heading with filler text.
Let's craft HTML:
About the role
Selected candidates are intended to become a Retail Personal Banker II after completing a 4‑8 week on‑boarding and education program that includes rotations in Operations and Sales & Service, with a certification at the program’s conclusion to demonstrate the skills needed for the Retail Personal Banker job family. The Retail Personal Banker II role is a sales position focused on sales development and relationship building through the promotion of deposits, loans, fee‑based services and customer retention. Responsibilities include selling a full range of banking products and services to meet existing and prospective customers’ needs while providing specialized care, using the consultative sales and service process, managing risk, and ensuring a positive customer experience. Location: Detroit, Michigan 48210.
But we need to preserve all substantive info; we may want to keep more detail from General Function. Could include sentences about risk management, etc. Let's incorporate.
Better to keep the paragraph as close as possible but concise.
Now Responsibilities: list each duty.
We need to extract each bullet from "Essential Duties And Responsibilities". They are:
- Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
- Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
- Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
- Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.
- Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.
- Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L.
- Provide guidance to CSRs with respect to the sales and referral process.
- Promote customer satisfaction with a friendly, helpful demeanor and professionalism.
- Act with confidence by answering customer questions and owning customer issues.
- Maintain a position of trust and responsibility by keeping all business confidential.
- Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
- Adhere to established policies and procedures while opening/servicing the full range of Retail products.
- Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.
- Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.
- Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.
We need to output each as - .
Now Requirements: College degree or work experience providing transferrable skills or combination of education and experience. Experience in the financial industry preferred.
We can make a
with two items.
Qualifications: This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration Required for employment in this position.
We can make a or
. Probably a .
Skills: list of abilities:
- Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
- Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
- Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
- Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
We could also include "Ability to develop comfort level..." etc.
- for lists,
for prose. We must not include boilerplate like location? Location could be included maybe as a short paragraph under About the role? It's not a heading. Could include location in About the role paragraph. We must not include duplicated lines, application instructions, agency notice, EEO, etc. We need to preserve all substantive information. So we need to include the location somewhere. Could add a
under About the role: "Location: Detroit, Michigan 48210". That's substantive. Also need to include the link to benefits page? It's a URL. Could include as maybe but not required. We can keep as plain text. Now ensure we don't include any heading with filler text. Let's craft HTML:
About the role
Selected candidates are intended to become a Retail Personal Banker II after completing a 4‑8 week on‑boarding and education program that includes rotations in Operations and Sales & Service, with a certification at the program’s conclusion to demonstrate the skills needed for the Retail Personal Banker job family. The Retail Personal Banker II role is a sales position focused on sales development and relationship building through the promotion of deposits, loans, fee‑based services and customer retention. Responsibilities include selling a full range of banking products and services to meet existing and prospective customers’ needs while providing specialized care, using the consultative sales and service process, managing risk, and ensuring a positive customer experience. Location: Detroit, Michigan 48210.
But we need to preserve all substantive info; we may want to keep more detail from General Function. Could include sentences about risk management, etc. Let's incorporate. Better to keep the paragraph as close as possible but concise. Now Responsibilities: list each duty. We need to extract each bullet from "Essential Duties And Responsibilities". They are: - Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs. - Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition. - Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews. - Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed. - Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions. - Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L. - Provide guidance to CSRs with respect to the sales and referral process. - Promote customer satisfaction with a friendly, helpful demeanor and professionalism. - Act with confidence by answering customer questions and owning customer issues. - Maintain a position of trust and responsibility by keeping all business confidential. - Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. - Adhere to established policies and procedures while opening/servicing the full range of Retail products. - Participate in the consumer loan and bankcard process, owning sourced loans from application through closing. - Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager. - Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure. We need to output each as - .
Now Requirements: College degree or work experience providing transferrable skills or combination of education and experience. Experience in the financial industry preferred.
We can make a
- with two items.
Qualifications: This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration Required for employment in this position.
We can make a
or
- . Probably a
. Skills: list of abilities: - Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers. - Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information. - Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication. - Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions. We could also include "Ability to develop comfort level..." etc.