Personal Auto Bodily Injury (BI) Claims Adjuster

About the role

This role is responsible for investigating, evaluating, negotiating, and resolving bodily injury claims. We are seeking an adjuster with BI experience or a strong PD adjuster looking to advance into bodily injury claim handling.

Responsibilities

• Manage a dedicated inventory of personal auto bodily injury claims
• Investigate liability, causation, and damages
• Review medical records and supporting injury documentation
• Establish and maintain appropriate reserves
• Negotiate settlements with claimants and attorneys
• Analyze liability and comparative negligence issues under California law
• Draft Large Loss Reports for high exposure claims
• Intake and summarize lawsuits
• Clock to retain defense counsel when necessary
• Handle and monitor litigated claims
• Attend mediations as needed
• Identify subrogation opportunities and SIU referrals when appropriate
• Maintain accurate claim documentation and regulatory compliance

Qualifications

• 1–3+ years of personal auto claims experience
• Bodily Injury claims experience preferred
• Property Damage adjusters seeking advancement into BI are encouraged to apply
• California claims handling experience preferred
• Strong investigation, negotiation, and documentation skills
• Ability to manage claim inventory independently
• Experience with Microsoft Office and claims management systems
• Bilingual Spanish is a plus

Work Arrangement

This is a primarily in-office position located in Los Angeles. Following successful completion of training and demonstrated performance, employees may be eligible for up to one work-from-home day per week, subject to business needs and manager approval. Candidates should be comfortable working onsite the majority of the workweek.

Benefits

• Medical, Dental, and Vision benefits
• Supplemental life insurance policies for you and your dependents
• Long term disability insurance
• Flexible Spending Account (FSA)
• Employer paid life insurance
• Retail plans: Employer match, 401(k) and Employee Stock Ownership Plan (ESOP)
• Metro-link Reimbursement
• Career Path Opportunities
• Onsite Gym with group Yoga and Pilates; classes
• UKG Wallet (access to your pay before payday)
• Tickets at Work- Discounts on parks, museums, movie tickets and much more
• AT&T Wireless Discounts
• Midway Rent a Car- Rental car Discounts
• Dell Member Purchase Program