Permit/Zoning Technician EVG

What We Do

We partner with municipalities to provide trusted permitting, zoning, code compliance, and building safety services that help communities grow responsibly and efficiently.

Why Bureau Veritas?

• Matters to us: Our work goes beyond permits and processes. We help communities grow safely, support municipalities with increasing workloads, and provide trusted expertise that helps local governments better serve residents, contractors, and businesses.
• Collaborative culture: We value professionalism and public service, collaboration over ego, strong communication and customer service, organization, follow-through, and reliability, and people who know how to navigate competing priorities with grace and patience.
• Stability and growth: We offer stability backed by a global organization, meaningful work that directly impacts growing communities, a workplace where relationship-building and customer service matter, opportunities for professional growth and advancement, and long-term career stability and growth opportunities.

What You’ll Do

Permitting & Administrative Support

• Aid residents, contractors, developers, and business owners with permitting and zoning-related questions.
• Process permit applications and related documentation.
• Maintain accurate permit records, files, databases, and tracking systems.
• Cook up permit intake, routing, approvals, and issuance.
• Prepare reports, correspondence, notices, and other documentation as needed.
• Provide front-line customer service in person, by phone, and electronically.

Public Education & Customer Support

• Help members of the public understand processes that may feel confusing, stressful, or unfamiliar.
• Explain permit procedures, zoning requirements, and application processes in a clear and approachable way.
• Assist residents with navigating forms, documentation, and next steps.
• Provide patient, compassionate customer service to individuals from a wide range of backgrounds and experience levels.
• Provide additional guidance and reassurance to residents who may be unfamiliar with permitting, zoning, or municipal processes.
• Help de-escalate frustration by listening carefully, communicating clearly, and guiding people toward solutions whenever possible.

Zoning & Community Development Support

• Aid with zoning applications, compliance documentation, and related administrative processes.
• Review applications for completeness and compliance with established procedures.
• Help maintain public records and documentation related to zoning and permitting activities.
• Support ordinance reviews, public hearing preparation, and related administrative research.
• Respond professionally and compassionately to questions from the public and project stakeholders.

Collaboration & Customer Service

• Build positive working relationships with municipal staff, contractors, developers, and community members.
• Create a smooth, organized, and customer-friendly permitting experience.
• Aid with department operations through strong communication, organization, and follow-through.
• Aid with special projects and additional administrative support as needed.

Qualifications

• Experience in permitting, zoning, planning, municipal administration, community development, construction administration, or related public-sector support roles.
• Strong customer service and communication skills.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Comfort working with databases, permitting software, Microsoft Office, and digital record systems.
• Ability to work independently while collaborating effectively with a team.
• High level of professionalism, initiative, and follow-through.

Benefits

• Competitive salary.
• Comprehensive medical, dental, and vision coverage.
• 401(k) retirement plan with company match.
• Generous paid time off program.
• Paid holidays, including a floating diversity holiday.
• Paid parental bonding leave.
• Tuition reimbursement.
• Employee assistance and wellness programs.
• Opportunities for advancement within a nationally respected organization.