Permit Technician

About the role

Tuff Shed is recruiting for an enthusiastic and high-energy Permit Technician to work with outside agencies. The primary responsibility is to acquire building permits and provide excellent customer service.

Responsibilities

• Develop and maintain positive relationships with building departments and officials within those departments as the liaison between Tuff Shed and building department
• Communicate all required changes to Salesperson and Customer to meet jurisdictional requirements
• Work with local jurisdictions to resolve issues related to issuance of appropriate permits. This may include attending in-person meetings and/or public hearings
• Prepare all required documents for acquiring required permits, including producing plot plans and other required drawings
• Track permit progress through the planning and building department
• Schedule, coordinate, and communicate various on-site building inspections with local officials and Tuff Shed representatives
• Update tracking tools to notify interested parties of progress with individual projects
• Perform all other duties, tasks, and responsibilities as assigned by the Tuff Shed management

Requirements

• Customer-service experience and the ability to work with customers and peers to understand requirements
• Experience creating and tracking multiple projects to completion
• Experience working in a construction or building department environment preferred
• Understanding of regulatory items related to real-estate preferred (i.e., easements, setbacks, water run-off, etc)
• Hands-on computer skills in Microsoft Office and Internet applications required; experience in utilizing Customer Relations Management (CRM) software – including Oracle, JDE, Onyx, Salesforce.com, Goldmine or similar systems is preferred
• Ability to solve problems using sound logic and good business judgment
• Ability to use arithmetic, mathematical, accounting and financial tools as they apply to Tuff Shed business
• Read, write and understand instructions given orally, in writing and/or in diagram form
• Prepare effective written correspondence and reports
• Effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers, and the general public

Qualifications

• High school diploma or equivalent

Skills

• Customer-service experience
• Experience creating and tracking multiple projects
• Experience working in a construction or building department environment
• Understanding of regulatory items related to real-estate
• Hands-on computer skills in Microsoft Office and Internet applications
• Experience in utilizing Customer Relations Management (CRM) software
• Problem-solving skills
• Arithmetic, mathematical, accounting and financial tools
• Effective communication skills

Benefits

• Competitive compensation and bonus programs (based on position)
• Medical Benefits including Virtual Visits
• Dental & Vision Benefits
• Flexible Savings Account (FSA)
• Employee Stock Ownership Plan (ESOP)
• Paid Time Off and Paid Holidays
• 401(k) plan
• On-Demand Access to Your Pay!

Pay

Competitive compensation and bonus programs (based on position)

Schedule

N/A

Benefits

• Medical Benefits including Virtual Visits
• Dental & Vision Benefits
• Flexible Savings Account (FSA)
• Employee Stock Ownership Plan (ESOP)
• Paid Time Off and Paid Holidays
• 401(k) plan
• On-Demand Access to Your Pay!