Permit Technician

About the role

The City of McKinney seeks an individual to join the Building Division of the Development Services department. This position involves providing customer service, performing typing, data-entry, clerical, and filing duties.

Responsibilities

• Receives submittals, tracks and processes all residential, swimming pool, fence and miscellaneous permits.
• Maintains tracking of construction inspections, re-inspections, re-inspection fees, and erosion control fees on residential and commercial projects.
• Maintains tracking data for all development projects, including the appropriation of erosion fees from the developer's escrow accounts.
• Researches and uses the applicable Building, Electrical, Plumbing and Mechanical Codes as well as the Zoning Ordinance to assist customers with Code issues.
• Captures relevant documentation for commercial, residential and multi-family permits, inspections and Certificates of Occupancies through digital imaging.
• Processes the release of temporary and permanent gas and electrical power to every commercial and residential construction project.
• Coordinates with all utility providers within the City.
• Provides high volume of customer service, including counter customers, answering telephone inquiries regarding permit requirements, status of submittals, inspection results, zoning and code regulations, and fees.
• Processes requests for inspections; provides scheduling information to Combination Building Inspectors and appropriate City officials, through extensive use of the H.T.E. and Voice Response System.
• Handles large amounts of cash, checks and credit cards, balances cash drawer and reconciles end of the day cash receipts reports daily.
• Performs end of the day procedures and compiles daily reports regarding funds received and distributed for each department in Development Services.
• Registers and validates electrical, plumbing, and mechanical licenses for each subcontractor working within the City.
• Provides general technical support to the Chief Building Official, the Assistant Chief Building Official and the Building Inspection Staff.
• Processes applications, forms, and other documentation pertaining to programs, projects, or services of assigned department.
• Creates, maintains, and updates departmental databases.
• Answers telephone calls and greets visitors; ascertains nature of business, directs callers/visitors to appropriate personnel, and records/relays messages; retrieves messages from voice mail or answering machine; initiates and returns calls as necessary.
• Provides information/assistance regarding City, department, or division services, procedures, documentation, fees, or other issues; assembles and/or distributes forms, packets, or other documentation as requested; responds to routine questions or complaints; researches problems/complaints and initiates problem resolution.
• Processes various forms, reports, correspondence, logs, schedules, reports, requisitions, submittal documents, policies, procedures, manuals, maps, directories, catalogs, reference materials, or other documentation.
• Maintains file system of various files/records for the department.
• Operates fax machine to send/receive documentation; processes incoming/outgoing mail; conducts research of department files, database records, hardcopy materials, Internet sites, or other sources as needed.
• Monitors inventory of service counter supplies and forms; operates a personal computer, scanner, printer, general office equipment, transcriber, telephone, shredder, or other equipment as necessary to complete essential functions, to include the use of word processing, spreadsheet, database, presentation, desktop publishing, e-mail, Internet, or other computer programs; performs basic maintenance of computer system and general office equipment, such as backing up data or replacing paper, ink, or toner.
• Prepares documentation for digital imaging daily.
• Performs related duties as required.

Requirements

• High school diploma or GED.
• Two (2) years previous experience in data tracking, cash receipts and automated systems usage AND/OR training and experience in the building permits field.
• International Code Council Permit Tech Certification or ability to obtain ICC Certification within 12 months of hire date.

Qualifications

• Requires the ability to review, classify, categorize, prioritize, compute, locate and analyze data and/or information.
• Requires the ability to provide guidance, assistance, instruction and/or interpretation to citizens, developers and builders regarding the requirements and applications of procedures and standards to specific situations.
• Requires the ability to use AS400, H T E Naveline, Digital Imaging System, the Voice Response System, Microsoft Word, Access and Excel programs.
• Requires the ability to understand and utilize a wide variety of resources such as the International Building Code, the International Residential Code, City of McKinney's Code of Ordinances.
• Requires the ability to read plot plans and site plans of residential and commercial projects and the ability to read and interpret blueprints; and knowledge of construction codes and ordinances.
• Requires the ability to perform addition, subtraction, multiplication, and division; ability to calculate decimals and percentages; ability to utilize principles of fractions; ability to interpret graphs.
• Requires ability to apply principles of rational systems.
• The ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect.
• Build professional relationships with internal staff and customers.
• Offer flexibility and adaptability, especially during times of change.
• Communicate effectively both orally and in writing.

Skills

• Ability to review, classify, categorize, prioritize, compute, locate and analyze data and/or information.
• Ability to provide guidance, assistance, instruction and/or interpretation to citizens, developers and builders regarding the requirements and applications of procedures and standards to specific situations.
• Ability to use AS400, H T E Naveline, Digital Imaging System, the Voice Response System, Microsoft Word, Access and Excel programs.
• Ability to understand and utilize a wide variety of resources such as the International Building Code, the International Residential Code, City of McKinney's Code of Ordinances.
• Ability to read plot plans and site plans of residential and commercial projects and the ability to read and interpret blueprints; and knowledge of construction codes and ordinances.
• Ability to perform addition, subtraction, multiplication, and division; ability to calculate decimals and percentages; ability to utilize principles of fractions; ability to interpret graphs.
• Ability to apply principles of rational systems.

Benefits

Not specified.

Pay

Typical Hiring Range: $37,089.24 - $39,458.83/Annually $17.83 - $18.97/Hourly

Schedule

Not specified.