Permit Clerk & Records Assistant

About the role

The primary role is to perform office duties including permitting, filing, answering phones, providing customer service for E911 addressing, and preparing documents related to the Code Administration.

Responsibilities

• Receive all paperwork required for permitting, for new contractors (general and subcontractors)
• Review all paperwork for license application in Harrison County
• Approve applicants for license in Harrison County (rural)
• Issue permits in special flood hazard areas
• Look up general flood info on jobs when permitting
• Check contractor information when applying for permit
• Process applications for new construction of residents and commercial jobs
• Send applications to inspectors for review
• Data entry of all license information for contractors
• Maintain contractor files in permit software
• Prepare permit once approved by inspectors in permit system and contact permit holder when ready for pickup
• Set up inspections
• Issue Certificate of Occupancies when approved
• Help customers with general address questions and information such as (but not limited to) address verification, owner info and location; general address maintenance to include but not limited to road names, zip codes, property ownership
• Absorb complaints from customers at counter or by phone/email; give to appropriate person to investigate each complaint
• Prepare monthly reports to Harrison County Board of Supervisors, Census, Development Commission, and Tax Assessor
• Prepare daily bank deposits and reports for cash intake
• Absorb other related duties as required

Requirements

• Knowledge of database operations and management (permitting and licensing)
• Math skills for determining permit valuation and square footage of plans submitted
• Knowledge of how to operate various office equipment (calculator, scanner, printer)
• Knowledge of computer systems to enter all permit paperwork, scan plans, elevation certificates
• Set up inspections
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint and Access); ability to learn new software as necessary
• Strong organizational skills essential; must be well organized and attentive to details
• Math skills to determine square footage of plans, figure out building permit costs per square foot
• Customer Service skills in order to assist customers with basic knowledge of permitting, E911, flood information or direct them to the correct dept. or person
• Ability to operate various office equipment to include but not limited to fax, email, phone, etc
• Ability to perform a wide variety of duties and responsibilities with accuracy and speed under pressure of time sensitive deadlines
• Ability to maintain confidentiality of information processed or prepared
• Ability to work independently as well as with a team; cooperative and willing to assist all County departments where necessary
• Ability to communicate effectively, both orally and in writing
• Must possess positive, professional interpersonal skills
• Assist office staff with general everyday permitting and customer service
• Assist other offices with general information for Code Administration

Qualifications

• High School Diploma
• Three (3) years of work experience with increasing responsibility in Office management

Skills

• Knowledge of database operations and management (permitting and licensing)
• Math skills for determining permit valuation and square footage of plans submitted
• Knowledge of how to operate various office equipment (calculator, scanner, printer)
• Knowledge of computer systems to enter all permit paperwork, scan plans, elevation certificates
• Set up inspections
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint and Access); ability to learn new software as necessary
• Strong organizational skills essential; must be well organized and attentive to details
• Math skills to determine square footage of plans, figure out building permit costs per square foot
• Customer Service skills in order to assist customers with basic knowledge of permitting, E911, flood information or direct them to the correct dept. or person
• Ability to operate various office equipment to include but not limited to fax, email, phone, etc
• Ability to perform a wide variety of duties and responsibilities with accuracy and speed under pressure of time sensitive deadlines
• Ability to maintain confidentiality of information processed or prepared
• Ability to work independently as well as with a team; cooperative and willing to assist all County departments where necessary
• Ability to communicate effectively, both orally and in writing
• Must possess positive, professional interpersonal skills
• Assist office staff with general everyday permitting and customer service
• Assist other offices with general information for Code Administration

Benefits

N/A

Pay

$27,000.00 - $37,000.00 annually

Schedule

N/A