Administrative Assistant
About the role
The Branch Administrative Assistant II plays an important role in the organization by performing a number of tasks related to the branch’s administrative functions. The role is primarily responsible, under intermittent supervision, for performing full administrative duties in support of the branch office by providing customer service, conducting research, preparing reports, handling information requests, ordering supplies and performing clerical functions such as preparing correspondence, copying, filing, faxing, and scheduling meetings.
Responsibilities
- Provide clerical assistance to Processors as needed, this may include completing special projects, compiling basic reports, ordering insurance, 4506s, LDP/GSAs, CAIVRs, any Bond Program items, appraisals, title and escrow documents, etc.
- Print and mail disclosure documents.
- Contact escrow companies in regards to trailing items, tracking items and following up accordingly until all documents are received.
- Provide assistance auditing loan files for accuracy and completeness; reconcile files with actions when needed, including cancelling files and maintaining records for required time periods.
- Provide assistance to Branch Manager and Branch Operations Manager as needed.
- Answer incoming calls, provide responsive and courteous service to callers by providing information or routing them to the appropriate party as needed.
- Collect, sort, and correctly distribute incoming mail and packages; log all packages per branch procedure.
- Aid in the preparation and delivery of mailings as needed.
- Maintain office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
Requirements
- High school diploma or equivalent preferred, along with a minimum of three years experience in an administrative assistant related role(s).
- Prior experience in Mortgage lending, Finance, or similar field preferred.
- Passionate about delivering excellence in customer service.
- Demonstrated patience and professionalism when interacting with both internal and external customers.
- Proficiency with data entry, Microsoft Word, Excel, and PowerPoint required.
Qualifications
High school diploma or equivalent preferred, along with a minimum of three years experience in an administrative assistant related role(s). Prior experience in Mortgage lending, Finance, or similar field preferred. Passionate about delivering excellence in customer service. Demonstrated patience and professionalism when interacting with both internal and external customers. Proficiency with data entry, Microsoft Word, Excel, and PowerPoint required.
Skills
High school diploma or equivalent preferred, along with a minimum of three years experience in an administrative assistant related role(s). Prior experience in Mortgage lending, Finance, or similar field preferred. Passionate about delivering excellence in customer service. Demonstrated patience and professionalism when interacting with both internal and external customers. Proficiency with data entry, Microsoft Word, Excel, and PowerPoint required.
Benefits
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision, Critical Illness, Accident, and Hospital, 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, Life Insurance (Voluntary Life & AD&D for the employee and dependents), Short and long-term disability, Health Spending Account (HSA), Transportation benefits, Employee Assistance Program, Time Off/Leave (PTO, Vacation or Sick Leave), Workplace Type This is a fully onsite position in Prescott, AZ.
Pay
The pay range for this position is $19.00 - $19.00/hr.
Schedule
This is a Contract to Hire position based out of Prescott, AZ.