Performance Success Manager

About The Team

The Client Success Group is a team of post-sales experts who work with Wall Street Journal | Barron's Group advertising and events clients to ensure smooth and successful execution of our programs. The Performance Success team leads measurement, optimization, and performance storytelling, helping clients understand the impact of their investment and driving renewal and growth through insight-led narratives.

About The Role

Reporting into the Senior Manager, Performance Success, the Manager, Performance Success is responsible for campaign measurement, performance optimization, and developing narrative-driven recaps that connect performance to client KPIs and business outcomes. This role sits at the intersection of analytics, client strategy, and storytelling.

• You Will Serve as the primary point of contact for clients on campaign performance, reporting, and optimization once programs launch
• Monitor campaign delivery and performance across content, media, social, and custom programs; identify risks, opportunities, and optimization strategies
• Develop narrative-driven recaps that connect campaign performance to client KPIs, business goals, and overall program impact
• Present performance results, insights, and recommendations to internal and external stakeholders across varying levels of seniority
• Execute and optimize paid social and paid distribution campaigns across key platforms (e.g., Meta, LinkedIn, Google, Taboola/Outbrain)
• Identify opportunities for campaign renewals, extensions, and optimizations based on performance insights
• Contribute to the evolution of measurement frameworks and help drive innovation in reporting and insights through automation, AI tools, and workflow improvements
• Educate internal teams (Sales, Planning, Client Success, Marketing, etc.) on content and media best practices.

Qualifications

5+ years of experience in digital media, analytics, campaign performance, or a related field

Experience managing multi-channel digital and social campaigns

Strong analytical skills and ability to translate data into insights and recommendations

Strong client-facing communication and presentation skills and comfort leading performance conversations

Proven ability to manage multiple complex programs in a fast-paced, deadline-driven environment; project management tool experience (e.g., Asana) is a plus

A proactive, solutions-oriented mindset with high attention to detail and a collaborative, "can-do" attitude

Benefits

Comprehensive Healthcare Plans

Paid Time Off

Retail Retirement Plans

Comprehensive Medical, Dental and Vision Insurance Plans

Education Benefits

Paid Maternity and Paternity Leave

Family Care Benefits

Commuter Transit Program

Subscription Discounts

Employee Referral Program

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law.

EEO/Disabled/Vets Reasonable Accommodation

We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at talentresourceteam@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need.

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Business Area: Dow Jones - Media Sales

Job Category: Marketing & Product Management

Union Status: Union role

Base Pay Range: $85,000 - $105,000

We’re committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate’s experience, skills, location, and other relevant factors.

For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.

For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.

Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world’s largest newsgathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America’s largest newspaper by paid circulation; Barron’s, MarketWatch, Mansion Global, Financial News, Dow Jones Risk & Compliance and Dow Jones Newswires.

Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV).

Req ID: 52413