Performance Manager/Evaluator
About the Role
The Performance Manager/Evaluator leads the design, implementation, and continuous refinement of the performance measurement and evaluation framework for the Operational Excellence NTAP Cooperative Agreement. This role ensures rigorous tracking of all objective targets, including financial sustainability, staffing and utilization metrics, workflow optimization indicators, and HIT modernization outcomes. The Performance Manager is responsible for developing and executing a comprehensive evaluation plan aligned with the NTAP Project Work Plan, HRSA reporting expectations, and quartile-based performance improvement requirements. This role collaborates closely with the Project Director, TA Director, Program Managers, Communications & Engagement Manager, and TA Subject Matter Experts to ensure data-driven decision-making informs technical assistance design and refinement.
Responsibilities
- Track cohort quartile advancement and financial performance metrics
- Manage bi-annual data collection and analysis
- Develop dashboards and analytic tools
- Conduct pre/post TA evaluations
- Prepare NCC progress reports and final reports
- Ensure data integrity and compliance with HRSA data use agreement
Requirements
- Master’s degree in public health, statistics, health administration, or related field
- 5+ years’ experience in health center performance analytics
- Expertise in UDS data interpretation
- Quantitative analysis and performance measurement design skills
- Experience with federal reporting
Work Location
This position may be hybrid for candidates residing in Central Iowa and fully remote for candidates located outside the Central Iowa area.
Travel Requirements
Up to 10% for NTAP meetings and National PCA Hub Meetings.
Schedule
NTAP effort allocated at 1.0 FTE.