Performance Management Manager

Responsibilities

• Lead the design, development, maintenance and continuous improvement of the performance management experience including but not limited to talent standards, coaching, evaluations and feedback
• Manage an internal performance management transformation including a new software platform implementation
• Spearhead multiple high-priority projects simultaneously in a fast-paced environment, ensuring effective prioritization, stakeholder alignment, and on-time delivery of strategic initiatives
• Create process documentation, job aids, presentations, and other supporting resources to drive adoption, consistency, and operational excellence
• Develop and maintain executive-level presentations, communications, and strategic deliverables that directly support firm priorities and leadership decision-making
• Leverage AI-enabled tools and emerging technologies to enhance productivity, streamline processes, improve content development, generate insights, and drive innovation across performance management programs and initiatives
• Aid HR Field representatives and leadership in implementing performance management tools and techniques
• Develop and execute communication plans to drive performance management process awareness and compliance
• Absorb and present performance management training programs and tools
• Collect, analyze and maintain data metrics to inform targeted employee development and succession planning
• Collaborate with internal stakeholders to collect feedback and ideas for improvements, balance in-the-moment needs with long term goals
• Create and implement change management strategies and plans

Requirements

• 5+ years of experience as a Performance Management Manager or in a similar position
• Bachelor’s degree in Human Resources or business-related field
• Experience working for a Public Accounting or Professional Services Firm
• Demonstrates deep expertise in performance management and applies strong business acumen to develop and recommend strategic solutions
• Strong and effective project management skills, ability to manage multiple projects at once
• Outstanding verbal and written communication skills
• Exceptional attention to detail with a proven ability to produce accurate, polished, and high-quality work products in a fast-paced environment
• Superior presentation skills with the ability to adapt appropriately to target audiences, influence and foster group communication
• Demonstrated ability to develop executive-level presentations, communications, and materials that are visually compelling, strategically aligned, and tailored for senior leadership audiences
• Demonstrated success as a collaborator and relationship builder with the ability to facilitate strategic working sessions
• Ability to work effectively under challenging conditions; demonstrates resilience
• Proven track record of analyzing and interpreting data to provide actionable insights
• Ability to be flexible in a dynamic environment and comfortable with ambiguity
• Highly proficient in Microsoft Office Suite, specifically PowerPoint, Word, Excel and Outlook
• Previous experience with any or all the following tools: Copilot or other AI tools, SharePoint, Qualtrics 360, Cornerstone on Demand, UKG, and PowerBI

Qualifications

• PHR or SHRM-CP designation is a plus