Performance Excellence Specialist - Performance Excellence - FT - Day

Position Information

A Brief Overview: This position is responsible for driving alignment to strategy at the department level and assisting with ongoing process improvement initiatives utilizing the principles and methodology of Lean.

Education & Qualifications

• Bachelor's Degree in Business or other related field.
• PREFERRED: 2 years Experience in management or process improvement / Lean / Six Sigma (experience can be combined to meet qualification).

Required Skills & Abilities

• Proficiency with MS Office Suite including Visio.
• Licenses and Certifications: Lean Six Sigma Green Belt Certificate required (or must be obtained within one year of hire).

What You Will Do

• Cover operational assessments.
• Review, analyze, and deliver solutions and recommendations to improve clinical and business processes with alignment to SVH strategy.
• Execute, support, and project manage Value Stream improvements as workplans generated and approved.
• Utilize the Lean methodology to facilitate cross-department level improvements and coaching.
• Identify and utilize appropriate data sources (e.g., Vizient) related to job activity sampling; assist in determining productivity work standards through time studies and other methodologies.
• Perform analysis on obtained research data to determine possible solutions to operating problems, feasibility estimates, and staffing requirements.
• Provide leader and front-line coaching, supporting the implementation of Lean Management Systems.
• Assist with the design, analysis, measurement, and implementation of changes.
• Identify areas where technology can be leveraged to improve efficiencies (e.g., SVConnectOne).
• Aid in establishing and facilitating cross-organizational project teams to drive implementation of transformational improvements to positively impact and achieve sustainable results in the areas of quality, service delivery, productivity, revenue, costs, patient and customer satisfaction.
• Establish and assist in preparing narrative reports documenting data collection and analysis methods, study subjects, and recommendations.
• Communicate, collaborate, and serve as consultant/coach to operators, management, leadership, and outside professionals regarding all of SVH’s Lean projects.
• Facilitate and/or lead improvement team efforts and motivate teams to achieve the desired outcomes.
• Coordinate and facilitate multidisciplinary teams/committees.
• Monitor outcomes related to real or potential events.
• Take initiative to follow through on inquiries, problems, or requests.
• Train/educate individuals in the organization on Lean process improvement methods and the Plan/Do/Check/Act problem-solving approach.

Travel Requirements

20% In-state travel required. Must be able to travel to various work locations within the SVH network.

Physical Demands

• Balancing: Occasionally 1-3 Hours
• Carrying: Occasionally 1-3 Hours
• Climbing (Stairs): Rarely less than 1 hour
• Crawling: Rarely less than 1 hour
• Crouching: Rarely less than 1 hour
• Driving (Automatic): Occasionally 1-3 Hours
• Eye/Hand/Foot Coordination: Frequently 3-5 Hours
• Feeling: Occasionally 1-3 Hours
• Grasping (Fine Motor): Frequently 3-5 Hours
• Grasping (Gross Hand): Occasionally 1-3 Hours
• Handling: Occasionally 1-3 Hours
• Hearing: Continuously greater than 5 hours
• Kneeling: Rarely less than 1 hour
• Lifting: Occasionally 1-3 Hours up to 50 lbs
• Pulling: Occasionally 1-3 Hours up to 40 lbs
• Pushing: Occasionally 1-3 Hours up to 40 lbs
• Reaching (Forward): Occasionally 1-3 Hours up to 40 lbs
• Reaching (Overhead): Rarely less than 1 hour up to 40 lbs
• Repetitive Motions: Frequently 3-5 Hours
• Sitting: Frequently 3-5 Hours
• Standing: Occasionally 1-3 Hours
• Stooping: Rarely less than 1 hour
• Talking: Frequently 3-5 Hours
• Walking: Occasionally 1-3 Hours

Working Conditions

• Dusts: Rarely less than 1 hour

Stormont Vail Health Equal Opportunity Employer

Stormont Vail Health is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment. Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.