Performance Creative Project Manager

About the role

We're looking for a Performance Creative Project Manager to own the operational execution of the Performance Creative department — making sure projects, people, and resources move efficiently from kickoff through launch. This role owns the systems, workflows, and coordination that let us produce creative work at scale: capacity planning, project management, resource allocation, and cross-functional communication, all in service of delivering high-quality work on time while maintaining operational excellence. You'll serve as the operational backbone of the department — continuously improving processes, eliminating bottlenecks, and building the structure that lets our creative teams perform at their highest level.

Responsibilities

• Project & Production Management
  • Assign creative work across editors, designers, creators, and production teams based on capacity, priorities, and business needs
  • Monitor project progress to keep launches on schedule and coordinate timelines from kickoff through final delivery
  • Balance workloads across the department to maximize efficiency while preventing resource constraints
• Capacity & Resource Planning
  • Own department capacity planning and proactively adjust assignments as priorities shift
  • Spot staffing or resource constraints before they impact production, and recommend hiring or contractor support
• Operational Excellence
  • Develop and maintain department SOPs, workflows, and operational standards
  • Identify bottlenecks and implement scalable process improvements
  • Maintain operational visibility across every active project and initiative
• Cross-Functional Coordination
  • Serve as the primary operational liaison between Performance Creative and cross-functional partners
  • Coordinate timelines, priorities, and deliverables with Strategy, Paid Media, Product Marketing, and Operations
  • Facilitate smooth handoffs between teams to eliminate delays and friction
• Department Operations
  • Own day-to-day operations of the Performance Creative office and equipment inventory (cameras, lighting, mics, computers, and more)
  • Coordinate purchasing, organization, and replenishment of production equipment, props, and supplies
  • Partner with Finance and Operations on equipment budgeting, maintenance, and replacement planning
• Process Compliance
  • Ensure adherence to naming conventions, tagging, file organization, and workflow standards
  • Monitor task completion and hold the team accountable to established processes

Requirements

• 4–6+ years in creative operations, marketing operations, production, or project management
• 2+ years owning high-volume creative or marketing workflows — DTC, performance marketing, agency, or startup experience preferred
• Proven track record with capacity planning, resource allocation, production scheduling, and workload balancing
• Experience coordinating multidisciplinary teams — editors, designers, creators, strategists, and contractors
• History of building SOPs, improving workflows, and eliminating operational bottlenecks
• Advanced proficiency with project-management tools such as Notion and Google Suite
• Strong cross-functional communication skills and comfort managing competing priorities
• Bonus: experience with production equipment/studio operations, paid social or performance creative workflows, and people management

Benefits

• Competitive Salary
• 100% Company-Paid Health, Dental, Vision & Life Insurance for employees (Family coverage available at employee cost)
• 401(k) Retirement Plan
• Parental Leave
• Free Access to Javvy Products
• Career Growth Opportunities
• Collaborative, Fast-Paced Start-Up Environment