Per-Diem Scheduler

Responsibilities

• Demonstrates understanding of Hospital’s Mission, Vision and Values.
• Demonstrates understanding of job description, performance expectations, and competency assessment plan.
• Demonstrates a commitment toward meeting and exceeding the needs of our customers and consistently adheres to our Customer Service Standards.
• Complies with department and hospital policies and procedures.
• Reviews policies and procedures.
• Reviews Employee Handbook.
• Completes mandatory education.
• Hospital-wide
• Department-specific
• Job-specific
• Participates in departmental and interdepartmental Quality Improvement activities.
• Prepares Diagnostic Imaging, Inpatient and Special Procedure bookings from the physician and his/her representative by telephone.
• Schedules procedures using methods that maximize all Diagnostic Imaging modalities.
• Enters pertinent data into the RIS.
• Retains original documentation (e.g. faxes, requisitions).
• Consults with Lead Techs and Radiologists regarding changes in the Diagnostic Imaging schedules.
• Recognizes scheduling priorities and adjusts schedules accordingly.
• Receives Diagnostic Imaging procedural cancellations from physicians or patients and adjusts Diagnostic Imaging schedule accordingly.
• Demonstrates a complete knowledge of procedural preps and communicates instructions to patients, as necessary.
• Ensures accurate and complete clinical information is obtained for all exams requested and that the referring physician is identified.
• Demonstrates excellent customer service & phone skills to accurately schedule patients in a timely and efficient manner.
• Demonstrates ability to answer multi-line telephones, take messages & communicate information effectively.
• Demonstrates ability to communicate diagnostic reports to physicians by phone, digital dictation system or electronically.
• Performs other related duties as required.

Qualifications

• High School graduation, or equivalent.
• Proficiency in data entry.
• Knowledge of medical terminology and/or experience in a medical office setting preferred.
• Excellent organizational and customer service skills required.
• Must be able to sit 1-3 hrs, stand, 3 - 7 hrs, squat 1-3 hours, and lift 10-35 lbs with good body mechanics.
• Moderate bending required.
• Must be able to use both hands and wrists with frequent fine motor movement and repetition.
• Near vision must be accurate at 20/20, far vision 20/40, with minimal color discrimination.
• Must hear whisper at eight feet.