Per Diem Peer Navigator – Bronx Assist (Vacation Replacement)

The Osborne Association serves individuals, families, and communities affected by the criminal justice system. Through our programs, we offer opportunities for people to heal from and repair harm, restore their lives, and thrive. We challenge systems rooted in racism and retribution and fight for policies and practices that promote true safety, justice, and liberation. At Osborne, we are guided by core values and shared commitments to honor everyone's capacity to change, celebrate our shared humanity, and advocate for justice and equity with fierce determination.

About the role

Vacation Replacement Peer Navigators provide coverage and continuity of services when full-time Peer Navigators are unavailable due to vacation, holidays, or other scheduled absences. This role supports ongoing Peer Navigator functions and ensures consistent engagement and support for individuals served. Team members may be called upon to work additional hours beyond their regular schedule as needed. Coverage needs are estimated at approximately 210 hours annually, based on operational needs and staff availability; hours are not guaranteed.

The Peer Navigator provides immediate assistance and resources to individuals at the 44th Police Precinct in the Bronx who are facing victimless, non-violent misdemeanor charges eligible for a Desk Appearance Ticket (DAT). By engaging individuals at this critical juncture, immediately after they receive their paperwork, the part-time Peer Navigator delivers practical services and compassionate support designed to promote stability and steer people away from the criminal justice system before arraignment.

Responsibilities

• Meet with individuals charged with DAT-eligible offenses inside the police precinct immediately after they receive their DAT paperwork.
• Engage potential participants and quickly build trust in order to offer and provide services.
• Provide a welcoming, non-judgmental, and empathetic approach to build trust and encourage participation in the diversion program.
• Complete a needs assessment with the participant.
• Present a menu of services and items tailored to address the individual’s urgent needs.
• Provide emotional support and conduct therapeutic conversations, fostering a sense of stability.
• Act as a liaison between the individual, service providers, and community resources to ensure follow-through and accessibility.
• Coordinate with NYPD, service providers, and the District Attorney’s Office to facilitate the diversion process.
• Enter data immediately after service provision in order to notify the DA’s Office upon engagement, ensuring charges are dismissed.
• Demonstrate care and understanding for those facing challenges, providing non-judgmental support during vulnerable moments.
• Leverage personal experience with justice, homelessness, and mental health to build trust.
• Inspire and empower others while maintaining boundaries.
• Actively listen, ensuring individuals feel understood.
• Flexibility to adapt to the individual participant and the circumstances (e.g., providing services while walking someone to the subway from the precinct when needed).
• Advocate for rights within the system, encouraging self-advocacy for stability.
• Maintain strict confidentiality and uphold ethical standards.
• Thrive in dynamic environments and adapt to changing priorities.
• Collaborate with law enforcement and stakeholders.
• Keep accurate records of interactions and outcomes, balancing responsibilities and meeting deadlines.
• Identify and address barriers to participation or access, developing creative solutions for immediate needs.
• Perform other duties as assigned.

This position is on-site. Work schedule is subject to change based on program needs, staffing requirements, and operational priorities.

Requirements

• A high school diploma or equivalent is required; relevant certifications or training (e.g., harm reduction, peer counseling) are preferred.
• Experience providing peer support or working in harm reduction, mental health, or social services.
• Knowledge of naloxone administration and overdose prevention techniques.

Skills

• Familiarity with criminal justice diversion programs or alternatives to incarceration.
• Bilingual or multilingual skills preferred.
• Lived experience with the legal system, homelessness, substance use, or mental health challenges preferred.
• Demonstrated ability to build rapport with individuals in crisis and navigate sensitive situations.
• Knowledge of community resources and social service systems in New York City.
• Strong interpersonal and communication skills, including active listening and empathy.
• Ability to maintain confidentiality and professionalism in a law enforcement environment.
• Cultural competency and the ability to work with diverse populations.
• Effective communication with diverse audiences, including law enforcement and service providers.
• Ability to clearly explain program benefits to encourage engagement.
• Ability to remain calm under pressure and effectively address crises.
• Utilization of trauma-informed strategies to de-escalate situations.
• Fair, dignified, and understanding treatment of all clients regardless of background.
• Tailoring services to meet individuals' needs.
• Knowledge of local community services to connect individuals to resources.

Schedule

This position operates from 4:00 PM to 12:00 AM, Thursday through Monday, and is essential for maintaining consistent coverage during holidays and in the absence of full-time staff.

Pay

Salary: $27.47 per hour.

Benefits

• Participation in 403(b) retirement plan.
• New York State Paid Sick Leave.
• Pay for part-time employment.
• Career development through ongoing training and individual development plans.
• Opportunity for job advancement and promotions.