Per Diem Medical Assistant (FGP) - Brooklyn, Clinton Hill - Multispecialty

NYU Grossman School of Medicine, one of the nation’s top‑ranked medical schools, is an integral part of NYU Langone Health. The school is committed to improving the human condition through medical education, scientific research, and direct patient care, and values equity, inclusion, and a supportive workplace.

Position Summary

The Medical Assistant assists physicians, advanced care practitioners, and nurses in providing patient care. Responsibilities include validating patient identifiers, preparing patients and exam rooms, measuring and recording vital signs, drawing blood, collecting lab samples, scheduling appointments, answering phone calls, and performing data entry.

Job Responsibilities

• Escorts patients to exam rooms.
• Cleans and stocks exam rooms.
• Measures and records patient vital signs.
• Obtains and processes blood samples as per NYULH policy.
• Supports quality initiatives by following FGP guidelines for collecting and documenting information in the EMR.
• Promotes a positive patient experience.
• Communicates effectively with providers and administrative staff, escalating issues as needed.
• Answers phone calls.
• Reviews and responds to in‑basket messages.
• Follows up on prescription refill requests.
• Assists physicians with patient intake and transcribes visits into EPIC.
• Performs other duties as needed.

Clinical & Administrative Responsibilities

• Completes necessary intake, including vital signs and other tests within the defined scope of practice.
• Validates patient medical records when accessing and updating information (e.g., name, date of birth).
• Maintains patient flow to and from exam rooms and treatment areas.
• Escorts patients and specimens throughout the facility.
• Cleans exam rooms and treatment areas per infection‑control standards after each patient.
• Explains MyChart functionality and purpose to patients during intake.
• Ensures appropriate translation services or equipment are in place before visits.
• Assists with blood/specimen collection and ensures proper handling per policy.
• Performs point‑of‑care testing (EKG, glucose, pregnancy test, urinalysis) with required competency documentation.
• Prepares patient encounters, ensuring up‑to‑date information (bloodwork, imaging, medications, history).
• Reviews and imports “Prepare for your Visit,” “Outside Information,” and patient history prior to provider encounter.
• Works with the clinical team to maintain logbooks for equipment, specimen collection, and safety measures per FGP standards.
• Supports MIPS best‑practice workflows by updating medical records with vital signs and histories (immunization, medical, surgical).
• Scans and uploads diagnostic reports, linking them to associated orders in Epic as needed.
• Maintains patient privacy in accordance with HIPAA standards.
• Handles patient calls and documents outcomes of all communications.
• Refers all clinical questions/concerns to RN or provider.
• Assists with in‑basket message management and related patient‑medical‑advice tasks.
• Uses EPIC to review and update patient records and communicate with peers and supervisors.
• Assists physicians with procedure set‑up according to specialty needs.
• Stocks exam/treatment rooms and supply closets with medical supplies, linen, and equipment.
• Communicates supply needs for timely replenishment.
• Cleans and sterilizes designated equipment after use, documenting required competency.
• Supports FGP Clinical Quality Management by documenting and maintaining clinical supplies and equipment.
• Reviews downtime procedures related to patient visits.
• Completes annual competencies (Fire Safety, Hazardous Waste, Medsled, HIPAA compliance, etc.).
• Partners with administrative and clinical personnel to complete prior authorizations, medication refills, and referrals.
• Assists with prescription refill requests by locating prescriptions in EMR and coordinating evaluation with RN, LPN, or provider.
• Accompanies physicians into exam rooms and transcribes comprehensive histories, physical exams, and orders as dictated.
• Lists diagnoses, symptoms, follow‑