PEOPLE & TALENT MANAGER

Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers, and corporations. Voted Glassdoor's Employee Choice Awards- Best Places to Work.

About the role

We are seeking a People & Talent Manager for a prestigious, high-volume, highly visible campus dining account. Our business-savvy human resources leader must be proactive with demonstrated passion, drive, and motivation to create value through direct and personal impact on the business.

Responsibilities

• Drive the continual evolution and execution of R/A’s People Leader-focused CARE strategy that modernizes our People Leadership strategies focused on Communication, Engagement, Learning, and Development. Help employees navigate their work environment while positively impacting overall employee, customer, and client experience.
• Work directly with R/A business leaders, setting the highest quality and service standards. Encourage, empower, train, and develop team members to be their best in their careers.
• Oversee R/A's CARE People Leader engagement strategies to create a meaningful workplace experience for all.
• Set frameworks and measurements for leadership roles to ensure the success of programs and talent, using measurable achievements and accountability structures.
• Partner, coach, and mentor key business team members to ensure People Leader standards are in place for success.
• Train managers as effective role models, facilitating important conversations around empathy, compassion, backgrounds, experiences, and perspectives.
• Ensure consistent and effective implementation of learning and development platforms across the business.
• Maintain open communication with leadership regarding Centers of Excellence activity. Present on People activities during meetings.
• Meet regularly with associates for feedback sessions and Town Hall communications of people activities.
• Design, develop, and deliver training courses and workshops, including leadership development and performance improvement.
• Propose learning solutions to address performance gaps.
• Manage talent with intentional succession planning for frontline associates to leadership pathways and professional development opportunities, including internal mentorship programs.
• Partner with Talent Acquisition to diversify talent pipelines and develop an insights-driven plan for diversity recruitment.
• Grow a “ready now” bench of talent.

Requirements

• Bachelor's degree.
• Minimum five years of experience in People/Human Resources Leadership, Employee Engagement Training, Talent Management, Development, and Learning.
• Labor relations experience is a plus.
• At least 2 years of experience in a luxury business setting.
• Management/People experience within the hospitality industry is a plus.

Skills

• Excellent stand-up delivery and facilitation skills that drive key learning outcomes and empower application beyond the classroom.
• Dynamic, self-motivated individual who is comfortable speaking in large groups and with all levels of management.
• Strategic problem solver, business partner, facilitator of change, and ability to effectively evaluate and resolve paths forward with emotional intelligence.
• Proven strategic abilities, outstanding communication skills, and the ability to work at the highest levels of an organization while relating well to the general workforce.
• Forward-thinking, eloquent, and quickly gains credibility based on performance and tactful, emotionally intelligent communication.
• Understands value-driven and highly entrepreneurial culture.

Pay

$115,000 - $120,000 per year plus annual bonus potential ($7,000 - $8,000).

Benefits

• Medical, Dental, and Vision Insurance
• Life Insurance / AD&D
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave