People Systems Senior Specialist (Workday Talent Management and Performance)

We are seeking a People Systems Specialist to support Workday Talent Management – Performance and Succession Planning, ensuring accurate configuration, optimized business processes, and effective end-user support.

Responsibilities

• Own the configuration, maintenance, and optimization of Workday Talent Management and Performance functional areas, including performance reviews, goals, succession planning, talent assessments, calibration, and career development tools.
• Assist in the development, implementation, and provide technical control and support for Workday designed to obtain, record, and process various types of employee information.
• Devise and/or modify methods and programs to solve complex data reporting needs; provide technical consulting on complex projects.
• Configure, test, and maintain Workday Talent Management and Performance functional areas, including performance review cycles, goal-tracking frameworks, talent assessments, calibration workflows, talent pools, succession plans, and career development tools.
• Support all testing activities for system enhancements, new feature rollouts, and Workday's bi-annual updates, including developing test plans and coordinating user acceptance testing (UAT).
• Troubleshoot and resolve complex Talent Management and Performance issues, ensuring data integrity, system reliability, and effective end-user experience across employee lifecycle processes.
• Create and maintain detailed functional documentation, process flows, and SOPs.
• Deliver training to end-users and HR team members.
• Effectively manage People Service Center support tickets and cases within required timeframes and according to department policy to maintain service delivery standards.
• Provide escalated support for the People Service Center to assist employees throughout the Enterprise with problem tickets or inquiries.

Requirements

• Bachelor’s degree or equivalent combination of education and experience required.
• 3-5+ years of experience in a Workday HCM role, with specific expertise in Talent and Performance.
• Strong experience configuring Workday Talent Management functionality, including performance, goals, succession planning, talent review, and career development tools.
• Strong understanding of Workday business process frameworks, calculated fields, reporting, testing, and translating HR business requirements into scalable configuration solutions.
• Experience with EIBs (Enterprise Interface Builders) for data loads and mass updates.
• Strong analytical mindset with the ability to assess business needs, identify process improvement opportunities, and support sustainable system design.
• Proficient written and verbal communication skills, along with demonstrated organizational and time management skills.
• Ability to translate business requirements and architect sustainable solutions.
• Advanced proficiency with standard Windows PC software including Microsoft Office products (Outlook, Word, PowerPoint, Excel, and Project) preferred.

Pay

The starting pay range for this position is $92,600.00 - $123,600.00. Additionally, for full-time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team, and personal performance.

Benefits

• Health coverage for medical, dental, and vision
• 401(K) savings plans with company match and pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance, travel, entertainment, services, and more)