People Systems and Automation Manager
Why this role?
We're hiring a People Systems and Automation Manager to own how our People processes actually run, and to automate them. Cohere is scaling fast. Our processes were built for a much smaller company and too many of them still depend on someone remembering to do something. That does not hold at the size we're heading toward. A useful lens; this role sees us scale through systems and leverage, not human effort.
This is a hands-on building role. You will redesign processes, build the workflows that execute them across Rippling, Slack, Notion and the rest of our stack, and own offboarding and our employee support model outright. You cannot automate a process well without running one, so you will do both. You will own the outcome, not just the design.
You will join a small HR Operations team during our Rippling implementation, which means greenfield opportunity and real influence over how this function works for the next few years.
What you'll do
- Design the process, then automate it
- Map how our People processes actually work today, not how they're supposed to
- Redesign them before automating, so we don't lock in problems we already have
- Build workflows and automations across our HRIS and wider tooling
- Design for the exceptions, not just the standard path
- Own the employee lifecycle end to end
- Take responsibility for how joiners, movers and leavers are executed.
- Close the gaps between People, IT, Finance and Payroll where work currently falls through.
- Build the internal mobility processes that are often neglected; promotions, transfers, manager changes, entity changes etc.
- Remove manual handling and human error
- Find where we're doing things by hand and take the work out
- Cut down what employees and managers have to ask us for in the first place
- Measure what you've removed, in hours, tickets or errors
- Document everything
- Write SOPs and runbooks people actually use
- Make sure what you build can be maintained by someone else
- Keep our process documentation as a real source of truth rather than a folder nobody opens
- Design processes that hold as we grow and as we mature toward audit and compliance requirements
- Work with IT and Finance on the controls and evidence our processes need to produce
What we're not looking for
Someone who wants to keep the lights on. This role exists to change how the work gets done, not to absorb more of it. If your instinct is to add a person when volume grows, this is not the role for you.
Full-Time Employees At Cohere
- Enjoy a weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Enjoy full health and dental benefits, including a separate budget for mental health.
- Enjoy RRSP matching, 401K, Pension Scheme.
- Enjoy 100% Parental Leave top-up for up to 6 months, for either parent.
- Enjoy Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
- Enjoy an education & learning stipend for conferences, courses, and coaching.
- Enjoy 6 weeks of paid vacation (30 working days!).
- Enjoy a budget for traveling to other offices if you are remote, plus an annual company offsite.
How And Where We Work
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.