People Success Director (HRBP)

About the role

We are looking for a People Success Director to serve as a strategic HR partner to our Technology organization, working closely with senior tech leaders to drive people initiatives that improve performance, engagement, and team effectiveness at scale.

Responsibilities

• Partner with senior technology leaders to assess organizational health, analyze trends in performance, attrition, and engagement, and translate insights into actionable people strategies
• Own and drive complex, cross-functional people initiatives — including talent assessment, succession planning, retention, compensation planning, and leadership development — from design through delivery across the Technology organization
• Advises and coaches engineering and tech managers and employees on performance management, career development, and organizational effectiveness, applying sound judgment on sensitive and ambiguous situations
• Designs and facilitates development programs for people managers and individual contributors in technical roles that build capability and strengthen team performance
• Identifies opportunities to improve how people work — including where AI and emerging tools can increase efficiency, reduce friction, or improve decision-making — and brings those ideas to life
• Leverages data and analytics to understand workforce trends, measure program effectiveness, and inform senior technology leader decisions
• Serves as a subject matter expert across HR functional areas, contributing to the evolution of our people practices and building new approaches where existing ones fall short

Requirements

• 10+ years of HR generalist or HR business partner experience; bachelor's degree or higher, or equivalent combination of education and experience
• You drive strategy and design systems — you’re not just executing defined work, but shaping what the work is and how it gets done across a complex organization
• You take ownership of outcomes end-to-end, proactively identifying risks and opportunities and holding yourself accountable for results even when the path isn’t fully defined
• You exercise strong judgment in ambiguous, high-stakes situations and bring a principled, consistent approach to sensitive people matters
• You communicate with clarity and confidence at the senior leader level, adapting your style to influence, advise, and build trust across diverse stakeholders
• You understand how to apply AI to complex, high-stakes work — not just for efficiency, but to unlock better outcomes. You set a high bar for responsible use, including attention to data integrity, model limitations, and compliance considerations. You’re building new workflows, not just using existing ones
• You have deep knowledge of HR practices and employment law, with particular strength in one or more of: organizational design, talent development, or performance management
• You collaborate across functions and adapt your approach based on feedback and context, while maintaining a clear point of view

Qualifications

• Nice to have experience supporting Technology, Engineering, or Product organizations as an HR business partner
• Experience in financial services, fintech, or another regulated industry
• Background in building or scaling HR programs in a growth-stage or transforming organization
• Familiarity with AI-powered HR tools and experience incorporating them into workflows with appropriate oversight

Skills

• Strategic thinking and ability to translate business and product priorities into talent, development, and organizational health programs
• Strong analytical and problem-solving skills
• Effective communication and interpersonal skills
• Ability to manage multiple projects simultaneously
• Experience with HR software and tools

Benefits

• Medical, dental, and vision plans for employees and their families
• 401(k) match
• Health and wellness programs
• Flexible time off policies for salaried employees
• Up to 16 weeks paid parental leave

Pay

The target base salary range for this position is $117,000 - $180,000.

Schedule

As needed travel to Happen Bank offices and/or other locations, as needed.