People Shared Services Specialist

IDR is seeking a People Shared Services Specialist to join one of our top clients for an opportunity in Los Angeles, California. In this role, you’ll provide advanced administrative and operational support across core HR/shared services functions, helping ensure a smooth employee experience from onboarding through offboarding. You’ll serve as a go-to resource for resolving complex employee inquiries, maintaining high data accuracy in HR systems, and improving processes through clear documentation and training.Position Overview for the People Shared Services Specialist:Provide advanced HR/shared services support across onboarding, employee data management, payroll/benefits coordination, and offboardingServe as a subject matter expert for assigned HR processes and system transactions, resolving complex employee inquiriesCreate, maintain, and continuously improve SOPs and workflows for specialized areasTrain and support coordinators to ensure consistent, high-quality service deliveryMaintain accurate employee records and promote operational excellence through strong attention to detailRequirements for the People Shared Services Specialist:Prior experience supporting HR Shared Services and employee lifecycle processes (onboarding through offboarding)Strong working knowledge of HRIS/ATS/service management tools (Workday, Greenhouse, and ServiceNow preferred)Ability to create, maintain, and improve SOPs/process documentation with a continuous-improvement mindsetExcellent customer service, communication, problem-solving, and multitasking skills in a fast-paced environmentProfessional HR certification (SHRM-CP or PHR)What's in it for you?Competitive compensation packageFull Benefits; Medical, Vision, Dental, and more!Opportunity to get in with an industry leading organization.Why IDR?25+ Years of Proven Industry Experience in 4 major marketsEmployee Stock Ownership ProgramDedicated Engagement Manager who is committed to you and your success.Medical, Dental, Vision, and Life InsuranceClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.