People Service Center - Farmers Branch, TX

Work Type

Full Time Hybrid

Location

14460 Varsity Brands Way, Farmers Branch TX

Work Hours

• Mon-Thurs onsite: 8AM-5PM CST
• Fri Remote: 8AM-5PM CST

Travel Requirement

Less than 5%

Compensation

$22–$24 an hour Pay rate will vary based on criteria such as education, experience and qualifications of the applicant, location, internal equity, and alignment with the market.

How You Will Make An Impact

The People Service Center Coordinator is responsible for supporting HR functions including administration, employee relations, policy and procedure development and education, and will be a key contributor in Varsity Brands People Services Center. In this role you will help elevate the employee experience focusing on onboarding, offboarding, general HR questions, payroll, benefits, and unemployment claims. The People Service Center Coordinator will support the Manager, People Resource Service Center and will interact with all levels of employees. You will also partner with HRBP’s, and their departments in fulfilling all HR needs and other administrative tasks. A core foundation of HR knowledge and the ability to balance priorities will be key to operating successfully in the role. You will represent Varsity Brands by demonstrating company core values and upholding the highest ethical standards in all business activities.

What You Will Do

• Manage and respond to all internal and external HR Tier 1 inquiries or requests
• Escalate Tier 2 issues to departmental COE’s for resolution
• Promote and raise awareness to ensure that employees are effectively utilizing the direct access resources of intranet and Workday
• Help Manage the onboarding and offboarding aspects of the employee lifecycle
• Process background screens in compliance with Varsity Brands and EEOC hiring rules and standards
• Process and respond to employment verifications and unemployment claims
• Offer information about benefits, compensation, and payroll to employees
• Effective front-line initial POC response in Workday Help system for addressing employee concerns
• Supporting a large volume of in-person inquiries at the facility
• Maintain New Hire processing in shared drive
• Maintain DocuSign required forms
• Other duties as assigned

Qualifications

• Knowledge/ Skills/ Abilities:
• Ability to handle sensitive matters and information with tact, diplomacy, and confidentiality
• Attention to detail, ability to multitask, remain organized and prioritize tasks with strict deadlines
• Self-motivated team player, with the ability to work independently with minimal supervision
• Ability to work in a fast-paced environment and pivot focus of responsibilities in a smooth and efficient manner
• Incorporate customer-centric values and SPIRIT principles into the company's mission, vision, and core values
• The ability to communicate (listening, writing and verbal) across all levels of an organization efficiently and effectively
• Knowledge of Federal and State Human Resource related laws and regulations
• Must be comfortable with conflict resolution
• Proven success to effectively communicate (listening, writing and verbal) across all levels of an organization

Physical Requirements

• Largely a sedentary role with some filing requiring the ability to lift files, open filing cabinets and bending as necessary
• This role is expected to be fully in office

Our Values

• Service - We lead with heart. We champion community.
• Passion - We love what we do. It fuels our purpose.
• Integrity - We do what we promise. We own our actions and decisions.
• Respect - We earn it by giving it. Because everyone deserves it.
• Innovation - We never stop striving to be better. For ourselves and our community.
• Transparency - We are committed to openness and honesty in everything we do.

Benefits

• Comprehensive Health Care Benefits
• HSA Employer Contribution/ FSA Opportunities
• Wellbeing Program
• 401(k) plan with company matching
• Company paid Life, AD&D, and Short-Term Disability
• Generous My Time Off & Paid Holidays
• Varsity Brands Ownership Program
• Employee Resource Groups
• Access to Financial Coaching and member-owned Credit Union
• St. Jude Partnership & Volunteer Opportunities
• Employee Perks including discounts on personal apparel and equipment!